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Hydrosil Heating Question

I am considering Hydrosil heating. What is the electric consumption and cost?

Gerald

Answers:

Hydrosil Heating Question

My first experience with Hydrosil was in October 2006. I ordered one five foot portable heater; received it one week later; loved it; and still love it. On 11/08/08 I finally decided to order two more five foot portable heaters for the winter. But, I did not receive my heaters until January 5, 2009! I called three times while I was waiting and was told that the holdup was because they were switching to a new digital model.

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My advice is this, don't bother ordering this new digital heater, unless you like a heater that buzzes really loudly! And the digital readout screen is almost impossible to see, unless you tip the heater. The new digital model heats just fine, but it is only quiet while it is heating or cooling. Once it gets to the programmed temperature, then it buzzes and vibrates constantly. Both heaters I ordered behaved the same way!

As you know Hydrosil doesn't give back your money, so lo and behold, they said they'd send me two old style heaters instead. I never really wanted the digital kind, anyway. I just wanted to have two more heaters like I ordered in 2006.

The morale of this feedback is: Beware of the new digital models. I was told that Hydrosil will be shifting to these for all their new sales. They are not made in the USA, like the older models. They are made in China, and boy, do they sound like it! I will let you know if Hydrosil makes good on their promise to send me the older style heaters before the end of winter!

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(01/12/2009)

By Pittsboro, NC

Hydrosil Heating Question

I ordered a Hydrosil Heater 5 foot portable digital model, I'm still undecided. I use this heater In a 130 square ft. room that is well insulted. I liked the idea of having a digital thermostat. The heater I had previously used in this room was the old style oil radiator electric model. I always had to adjust the heat.

I was sold on the idea of Hydrosil's digital thermostat, set it and for get it. The good news is that it does heat the room very well and is very quite. After receiving the heater I noticed that the thermostat was off by about 5 degrees. I emailed the company and they replied that it may not be large enough to adequately heat the room, they said to call them for more information.

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I did call and a service representative said that the sensor for the digital thermostat is located directly under the thermostat near the floor and it may be reading the floor temperature. Hum. I placed a rug under the unit and it made no difference.

I'm not sure if the heater will save me any money or not. The main reason I purchased it was because of its energy savings claim. The old oil radiator worked well, but the cost to run it was ridiculous. I guess my electric bill will tell the tail. I'm still a bit frustrated of the confusing thermostat readings. If the unit continually runs then I'm sure there will be no savings. The jury is out. I live in Indiana. (01/13/2009)

By Thomas

Hydrosil Heating Comment

Beware. Hydro-Sil's ads are misleading. Their ad in Popular Science said "Lifetime Warranty" so I bought a 120 volt unit.

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It was delivered in early January. We read the directions, set the thermostat and plugged it in. In "never" delivered heat to the thermostat setting. Either the heat was too high or it was far below the setting. One night we woke up to 45 degrees! And it tripped the circuit breaker on our 220 volt electric box so I called the company. I said I wanted to return the unit. I explained that we had just received our heater and its problems.

The customer services person said: The unit is "not" returnable, that was on your receipt. I said, but it is defective. He said, "the unit is not returnable. Good-by." and he hung up.

So do not risk losing your investment; buy from a company that stands behind their products.

(01/15/2009)

By K. Lind

Hydrosil Heating Question

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HydroSil has been on the market for 30 years and have always tried to give customers the satisfaction they deserve. If a customer has a defective unit then we replace that unit. A customer who claims that we "do not stand behind our warranty" needs to know that we will be more than happy to replace the unit. If that unit is "Buzzing" then it needs to be replaced. If there are any issues with our products customers need to call us at 1{800} 627-9276 to take care of those problems. This a issue Hydro-Sil takes very seriously and will do whatever the customer needs to resolve the issue. (01/27/2009)

By Scott Sanford

Hydrosil Heating Question

I purchased a Hydrosil heater and it worked excellently for a year or more.
I recently had a problem with it.

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Hydrosil asked me to return it to them and they would replace it.
Came home today and replacement heater was waiting for me.
My problem has been solved.

Kurt from MA (02/26/2009)

By Kurt Bunting

Hydrosil Heating Question

Don't bother with Hydrosil. Pure junk. I had a unit I bought several years ago and it worked beautifully. Bought another with the new digital display and it never heated the room and almost caused a fire in the outlet because it overheated. The old analog units were made in the USA. The newer models are made in China and as is the case with most things made in China, a piece of worthless crap. (06/14/2010)

By debbie

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