Customer Reviews of DirectBuy Warehouse

Has anyone tried the "one day" DirectBuy warehouse pass? Do they bug you to death or can you actually go in and compare their offers? Or do you have an account with them and how pleased are you?


By Linda from Ashdown, AR

February 13, 20100 found this helpful

Unless you plan to spend 10s of thousands of dollars, do not waste your time. There is a 4,000+ sign on fee that you have to commit to before you leave your appointment. In addition, there is a yearly membership fee of a couple of hundred buck. My opinion, there are many websites you can get better than theie price and quality. Save your money and their time. Oh, they make NO warranties on the items purchased through them. You have to deal directly with the manufacture.

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February 14, 20100 found this helpful

My parents are members of Direct Buy. A few years ago they were remodeling their kitchen. After a lot of consideration, pricing, and forethought (my dad is extremely good with $ and will not waste it on something unnecessary), they purchased a DB membership.

Yes, it is several thousand dollars, which, for the average consumer is tons. However, they saved tens of thousands of dollars on their remodel, therefore the membership fee was worth it. Basically, think of wanting to remodel a living room. You price it all out and it's going to cost $30,000. You go to Direct Buy, pay the $4K or such, and then you get discounted product that might cost $15,000. Therefore you've only paid $19,000, where you might have paid $30,000.

You have to put it into perspective like that. If you just want to buy a new washer and dryer, don't bother. If you're planning on major redecorating and remodeling, then DB might be a good choice.

The annual fee is $100 - or at least it was when I asked a few years ago. But the prices are pretty good. I need a dishwasher, and so my parents priced some out for me so I could compare to other retailers. A very nice Maytag I was looking at was $429 through DB. Everywhere else was $529-$559.

The hard thing about DB is that they will let no one in that isn't a member. We just bought a house last year and we needed to get a stove. My parents wanted to buy us one, so my mom took me to DB to have me pick one out. They wouldn't let me anywhere near their catalogs. Even though she was purchasing it, and she was a member, I couldn't get anywhere near the catalog.

Now, this is the part I find stupid. Because honestly, anyone can buy though a member. DB can't really monitor that. Sure, non-members can't go into the store, but members get a user name and password and can shop online. So basically you can't sit in the store and look at catalogs, but you can sit with a member at a computer and look at catalogs. Or a member can just give you their user name and password and you can browse all day long.

That's a bit silly. I guess you take the good with the dumb.

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February 14, 20100 found this helpful

Thanks for your input. Had no idea the $ involved, and as stated I can do pretty good just researching prices. Appreciate you guys! What a site, huh?

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