When I was recently shopping at a well known kitchen ware shop, I found the grater I wanted with a slightly bent handle. At the checkout, I asked for the item to be discounted because of the handle, and it was the only one. 10% was taken off the whole price.
I do this on a regular basis especially if the item is the last one or there is any visible damage. This is especially applicable if you are paying cash. Always be extremely polite, remember they are doing you a favor. You'll be surprised who will discount. My son who is in the military always asks for the military discount and he gets it. Don't be afraid to ask for the discount.
Source: The discounting tip I got from shopping with my grandmother.
Your grandma sounds like one smart lady! I'm working on my 74-year-old hubby, and I think he's finally realized he can use his Golden Buckeye discount card. (We live in Ohio, mostly on our Social Security and what little I can make working from home, so every little bit helps.)
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