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Possible Cause for July 2012 Internet Problems

Category Viruses

If someone you know is having problems connecting to the Internet starting on about July 9, 2012 then they might be affected by a DNS changer malware which the FBI has been investigating.

The FBI has a page of resources including a way to check your own computer.

Check to see if your computer is using rogue DNS

In addition, it is very important to run an up-to-date virus checking program on the affected computer. Infection by one type of malware usually means that a computer will be affected by others as well.

Microsoft's Malicious Software Removal Tool is a good resource as is the Microsoft Safety Scanner.

On Mac, the App Store contains a free version of Symantec/Norton called iAntivirus.

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