Depending on your washing machine model, the control panel could be attached several ways. On my machine I had to remove the end caps. Remove a screw on each side that held the cover on the control panel. Then disconnect the control panel cable (this has a little tab you need to press to release it).
Use a screw driver to pop the metal holding clip on each side of the washer. The cover is now lose. pull it off and set aside (you may need help for this part).
Remove first the bottom clip and then the top to release the pump. Be sure to support the pump with your other hand while you do this. Move pump to the side (this would be a good time to check for little baby socks that might have been sucked into the pump).
Disconnect the electrical cable (depressing the tab to release it). Unscrew the bolts holding the motor in place. The pump is heavy so be sure to support it with your other hand as you remove first the bottom screw, then the top one. Move pump out from the washer. The motor coupling is on the back.
Your motor coupling is made up of 3 parts and attaches the back of the motor. All of the pieces may have detached with the motor, as pictured below. However, some or all of the parts may still be attached to the washer (rather than the motor), as seen in this picture. This is a lose connection, so if the coupling didn't come off with the motor, take it off the washer. Check for cracks or breaks in any of the three parts of the motor coupling. If you find any cracks, replace the coupling and reassemble your washing machine by reversing these steps.
By Stephanie from Hillsboro, OR
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