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Repairing a Kenmore Washing Machine

Open top loading washing machine.
Some homeowners prefer to make the necessary repairs to their appliances such as washing machines. Once you have determined the potential causes for the problems your machine is having there is a lot of information available in this page and on the internet. You can also check the Kenmore website for help.
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Solutions

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Bronze Post Medal for All Time! 162 Posts
June 25, 2012

If you have an older washing machine that stops spinning, the problem may be a cracked motor coupling. The replacement part runs about $15.00, but you can easily spend $150.00 having a repairman come out and fix it, so this one is definitely worth doing on your own.

Steps:

  1. Disconnect Control Panel:

    Depending on your washing machine model, the control panel could be attached several ways. On my machine I had to remove the end caps. Removing plastic end cap from washing machine control panel

     
    Remove a screw on each side that held the cover on the control panel. Removing screws from washing machine control panel
     
    Then disconnect the control panel cable (this has a little tab you need to press to release it). Detaching control panel electric connection
     

  2. Remove washing machine case:
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    Use a screw driver to pop the metal holding clip on each side of the washer. Remove clips from washing machine cover

     
    The cover is now lose. pull it off and set aside (you may need help for this part). Remove cover from washer
     

  3. Remove pump:

    Remove first the bottom clip and then the top to release the pump. Be sure to support the pump with your other hand while you do this. removing pump from washing machine

     
    Move pump to the side (this would be a good time to check for little baby socks that might have been sucked into the pump). Move disconnected pump aside
     

  4. Disconnect and remove motor:
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    Disconnect the electrical cable (depressing the tab to release it). Disconnect wires from washing machine motor

     
    Unscrew the bolts holding the motor in place. The pump is heavy so be sure to support it with your other hand as you remove first the bottom screw, then the top one. Remove screws holding motor in place
     
    Move pump out from the washer. The motor coupling is on the back. Motor removed from Kenmore washing machine.
     

  5. Check Motor Coupling:

    Your motor coupling is made up of 3 parts and attaches the back of the motor. All of the pieces may have detached with the motor, as pictured below. Close up of motor coupling as attached to motor in Kenmore washing machine

     
    However, some or all of the parts may still be attached to the washer (rather than the motor), as seen in this picture. This is a lose connection, so if the coupling didn't come off with the motor, take it off the washer. Kenmore washing machine motor after motor coupling has been removed
     
    Check for cracks or breaks in any of the three parts of the motor coupling. If you find any cracks, replace the coupling and reassemble your washing machine by reversing these steps. Kenmore washing machine motor coupling
     

By Stephanie from Hillsboro, OR

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5 Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

July 12, 2009

How do I get into the motor of my Kenmore 110 washing machine? It will not spin, or agitate. It drains well. The model is #32427830 and serial #cx223724.

By Doug B Stanley Sr. from Trade, TN

Answers

July 15, 20090 found this helpful
Best Answer

You probably don't need to get into the motor. It is probably your agitater dawgs. These are little rubber comma shaped grippers that make the agitater move. They are located under the center cap on the middle cylinder piece that moves the clothes. They are rather small and have grooves on them that catch and turn. They may have worn grooves on them.

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They only cost about $15 at an appliance parts store, and come in a pack of the total amount of them you need. I can't remember exactly how many of them there are, seems like it's about 6 or 8. There is a screw that you have to take out to get to the section of the cylinder they are in, and we had to use a long screwdriver to get it out.

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November 13, 2017

Determining the cause of the insufficient spin cycle may be something you can do yourself. If not, it is time to call a repair person. This is a page about a Kenmore washer not spinning out all of the water.

Kenmore Washer

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February 14, 2017

It's not uncommon for a washer to malfunction and no longer complete one of its cycles. This page offers advice about what to do when a Kenmore washer stops after its wash cycle.

A washing machine in the wash cycle.

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October 24, 2016

It is frustrating to be left with a wet load of laundry when your washer won't go into the spin cycle. This is a page about Kenmore washer not spinning.

Washer Not Spinning

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