"Ironically, a few days ago, just after I decided this was a topic that needed discussing, I got down my box of oatmeal. Now this is a cardboard box, but it is sealed with a plastic lid. I have saved it to store my oatmeal, since I have begun to buy my oatmeal in bulk. But have not had a problem with it and have been using it several years. It was full of weevils! It took me a minute to realize that they had not gotten into this container....they couldnt get out!"
This brings up one tip that many don't think about.
CALL the company phone number listed on the box and tell them exactly what you found and what you determined to be true.
Almost always, you will get an apology and a coupon for replacement.
I remember one time that I got a very hard (almost tooth-breaking) clump of bunched together chip-material in a bag of tortilla chips. I mailed the bag and the "clump of something" to the address on the bag for the home office of the store.
Not only did I get a letter of apology asking me to go to my local store and get a free replacement bag and four cans of vegetables for my inconvenience, a few weeks letter, UPS delivered a case of assorted products from the actual manufacturer.
This was my post being quoted here, and I think you have misunderstood. I originally bought the box with Oatmeal in it. However, I now buy my Oatmeal from the Health food store's Bulk supply. I just continue to store it in the oatmeal box. So I could hardly ask the original company to replace it for me. The point I was trying to make is that to avoid this happening, always pop the product in the freezer for a couple days and then pour into the sealed container on your pantry shelf. Or another point being that if it had not been a sealed container, the bugs would have escaped and invaded other things that were open in the pantry. Harlean from Arkansas
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