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Front Loading Washer Reviews

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Date: 02/05/2007 Topics: Cleaning > Laundry | Product Reviews > House and Home > Clothes Washing Machines | Readers Request > Laundry  
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What is best front loading washer?

Anne from Towanda
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Post By Maureen (Guest Post) (09/17/2008)
I have a Kenmore HE2 that I've had for 2 years and 3 months. I loved it, loved it, until 2 months ago when some circuit board broke. I had a repair person come (not Sears) and he fixed it. 3 weeks later, same problem. He bought a new board and this time it didn't work. He didn't know what to do. Now I have to decide if I should call Sears after investing 300 dollars and start this cycle over, or go for a new washer, but not a kenmore. The sad thing is there doesn't seem to be any good option that has lasted a long time after reading all these reviews.

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Post By Dee (Guest Post) (08/27/2008)
Hello! We bought a Frigidaire 1 year and 4 months ago and have had 2 service calls on it. One was for a hair pin getting stuck in the place where the water drains into the drain pipe. The repairman told me that if it happened again, Frigidaire would not cover it.

The next thing was the door panel just shorted out. Frigidaire did cover it, but I'm just so afraid that since our warranty is out that they won't cover anything else that goes out. The repairman said that he works on Frigidaires and GEs all day long.

Two of my biggest complaints with the front loaders is: 1.) When I wash a shirt that is new, it will wash 3 times before leaving millions of tiny fuzz balls and looking fades and 2.) It majorly wrinkles the clothes. I have 7 children and passed their clothes on for many years until we got these front loaders. Now, they wear out before my 5 month old baby can grow out of them. Anyone who has a baby knows how quickly that is. My husband called Frigidaire and they said that have heard of people complaining about the fuzz balls but don't know what is causing it or what to do about it. It has ruined so many clothes.

We are going to sell the set as soon as possible and get out before we lose big. I'm so disappointed as I had always wanted, hoped and dreamed about one day owning a set. Finally, I get it and hate it. Lesson learned: stick with top loaders. They are cheaper in the long run.

Dee

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Post by Duckfeta (2) | (08/25/2008)
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STRONG DISLIKE for WHIRLPOOL DUET! We will NEVER purchase another one. Purchased the Whirlpool Duet Washer and Dryer in 2003 had no problems up until 3 months ago... now the washer has broken down twice and I had to order the door handle on-line due to it breaking off. First time the belt broke for a nice $165.00 repair and now it shakes violently, the first repairman told me that the DUETS were worthless and to sell it asap! Then it broke down again a week later (didn't even have a chance to sell it). Found after the second inspection by a different certified Whirlpool tech that the Pulley is defective and that there is a huge gash in the inner and outer tub from this defective pulley. $950.00 estimate to repair that damage plus he told me that the pump ($147 plus labor) sounds like it is going bad too but that was not included in the $950 estimate. Hate to sound bitter but I expected a longer lifespan on a washer that we paid around $1000 for. Oh and the front loader has a horrible smell that I just can not get rid of. I have even purchased those rip off expensive AFFRESH tablets for the washer and have left the door and dispenser cracked open for ventilation but this does not help. Not a good look either on a machine that they sell as having a stylish attractive look to them! Still there is mold/mildew on and under the rubber door boot ($100 to replace by the way not including labor). I'm embarrassed for anyone to go in that room due to the rotten water washer smell. There is no fix for this per the repairman... it is the nature of the FL washer!!! I have also had to go on-line and purchase the cheap plastic washer door handle that was breaking off with a huge crack in it. This machine was never abused and I have followed the owners manuals recommendations for everything since day one. Big disappointment. Since things are becoming so disposable after only 5 years I will just purchase the cheapest water/energy efficent washer out there and if it dies at around 5 yrs old I would have at least gotten my monies worth!

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Post By John (Guest Post) (08/17/2008)
I had my first FL washer (the least expensive Frigidaire at the time - it cost me about $500) 8-9 years until a month ago, when it began acting erratically. After two service calls that couldn't fix it and no real promise it could be fixed, I decided to buy a new one. I'm disappointed I only got 8-9 years out of it, considering the top loader it replaced went down after at least 15 years.

I'm not disappointed with how it did the clothes (very well) and how it ran (very smoothly until the end). They use less water, electricity and soap. Engineers who know of such things tell me they're easier on your clothes. I never had an odor issue, but always made sure to leave the door open until it dried after a wash.

I'm back in the market, but it seems that quality on low-end FL is very spotty. Still not sure what I'll buy, but I wanted to let anybody who was debating the pros and cons of FL vs. TL that, overall, FL is the way to go.

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Post By brew212 (Guest Post) (08/08/2008)
Once upon a time, there lived a 27" Bosch front loader. One day, the the unfortunate machine was just going about its business; sounding like a Boeing widebody taking off and taking forever to wash a load of clothes, when its owner, fed up by the infernal noise of its interminable spin cycle, ripped its door off and proceeded to demolish its many plastic parts (and one glass part [who'da thunk?]) with a hammer. Poor Bosch front loader!

Moral of the Story: Don't buy a Bosch unless you live in an airport approach corridor or always wanted to.

The Tragic Story of a Bosch Front Loader

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Post By Jen (Guest Post) (07/28/2008)
We have had our whirlpool duet washer and dryer for about 2 years now. We have had the washer repaired twice, and yesterday the dryer stopped working. The lightbulb blew and now the power goes on but wont start. We paid a fortune for this washer and dryer...I am regretting this decision.

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Post By Sue (Guest Post) (07/24/2008)
I absolutely HATE my front loading GE washer. It does not clean my clothes no matter what type of detergent I use or how much or how little or what type or how long I wash the clothes. Most of the time I have to wash them on the longest cycle TWICE. I have had it a little over 5 months and cannot wait until it breaks, blows up or I get a windfall to buy a top loading machine. I will never ever buy another front loader.

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Post By Rose (Guest Post) (05/31/2008)
I have a GE front loader, overall I am pretty happy. it is almost 5 years old. The only problems have been one, the moldy smell which I found out can be alleviated by keeping the door open all the time when not in use. That is no problem for us but for others depending on space I can see where that could be a hassle.
Secondly, the last 7 or 8 months the spin is getting increasingly louder. I called repair (who had happily sent out a repair person for the moldy smell) tell me that nothing is wrong even though that is a new sound. Now I hear it may be the bearings and I wonder how long it will be until they are completely shot.

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Post By Paul (Guest Post) (04/22/2008)
We bought a Kenmore 44042 mid-range ($625) model 4 years ago. It was fine for three years, then a $200 computer board died. Recently we got the gray stain on clothes problem and figured out that it is the common bearing blow out (started with the jet engine takeoff during spins). We're looking for something else now - never a Kenmore or Frigidaire again.

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Post By jo (Guest Post) (03/15/2008)
Bought a frigidaire a little over a year ago so my warranty has expired. it will not spin any more and before that really loud. Had two top load machines each lasted over 15 years without a problem and half the price. paid $850 and sick about something be done about these washer machines.

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Post By misty (Guest Post) (03/03/2008)
We bought a Maytag Neptune washer and dryer in 2001 and just love it. We had 4 children at home and a $100.00 a month water bill. After using this machine my water bill went to ZERO! It is much easier on clothes than an agitator machine. My towels last years longer and clothes look new longer too. It has paid for itself several times. You wont regret this purchase. At least for me I am delighted with mine. Happy shopping!

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Post By Mario (Guest Post) (03/02/2008)
We just purchased a GE washer and dryer and they are the best, they are built to last.

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Post By Me (Guest Post) (02/29/2008)
Don't buy the Whirlpool Duets! They are terrible! My husband and I have had ours for 3 years and for 2 years they worked well, but the washer now all of the sudden has F11, F14 and Door locking errors. It takes me alllll day to do one load of wash because I have to keep pushing cancel and then start about 6 times before it starts up again and finishes. A lot of times I just start a new wash. What a royal pain!!! I've read many reviews on these Whirlpool duets that say the same thing. Maybe the new ones are better, but just use caution when buying!!

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Post By Darlene, Canada (Guest Post) (02/26/2008)
I have LG front loading washer/dryer pair. Purchased 1 year ago. I love them and haven't had any problems. A large standard load takes 57 mins to wash, 41 mins to dry. The dryer may not dry all items equally, if combined heavy/light load.

Not overly noisy at all, only with slight unbalance (mixed load again). Cleans totally awesome, gentle on clothes, rarely have to use the delicate cycle, so don't usually have to separate those items. Clothes are quite dry when they come out of the washer.

LG has very effective, yet gently rollers and small ridges inside to agitate clothes, so is gentle on the clothes. Feb, 2008

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Post by kerped (2) | (02/25/2008)
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Check out "moldy smell in front loading washing machines". I would not buy a front loader again if I had to do it over. The smell is horrible and very difficult to get rid of. I don't think they drain as well as a top loader. After much research, I think this is common with all front loaders although I have the Whirlpool Duet!

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Post By Emma (Guest Post) (02/10/2008)
I purchased the LG FL washer/dryer set in August 2005 and have been very disappointed with the FL washer. I have mold/mildew issues that will not go away no matter what treatment is applied (affresh, whirlout, vinegar, bleach, sanitary cycles, etc.), wiping the tube/gasket dry after use, and leaving the door ajar (which is unsafe in my mind).

I have argued this issue with both the company that sold the machine and LG. No one will take accountability and only point the finger at each other. I continue to try and resolve the issue, but in the meantime I need a new washer as all our cloths, towels, etc. smell awful!

I want to purchase a new washer, but I am concerned I will have the same issues with a FL again. Has anyone not had this issue with their FL? If so, what brand/model would you recommend? This is a purchase I didn't expect to make after a little over 2 years, so I want to make the right decision and appreciate the feedback from other users.

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Post By Whirlpool - Don't Buy It!!!! (Guest Post) (01/20/2008)
Well, I WAS happy with my Whirlpool Duets.... until they both stopped a mere two years after I purchased them. I have both front loading washer and dryers. I'm not that picky, but I liked that it had a large capacity, sanitize, and some custom cycles. After 2 years, first the dryer went out. Evidently, when the light bulb burned out, it shorted out the door latch sensor. The repairman bypassed it as a temporary fix. Now the dryer will work, but doesn't stop when the door opens. Now, 1 week later, the washer's door started leaking. 2 problems, making them unusable in almost exactly 2 years. Wish I had a Miele.

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Post by mikki (103) | (01/15/2008)
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just a quick tidbit, and this is no offense intended on anyone. When looking at appliances, we were told that big box stores have brand names, but the appliances are made cheaper. The majority of people shopping there won't spend twice as much money on a machine, so the appliances are made to look like they'll last, but they won't. I shop there, but for appliances, I only go to an appliance store.

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Post By crystal (Guest Post) (01/12/2008)
I bought an LG front loader washer and dryer a year ago. within the year the dryer has been serviced twice once because the clothes weren't getting all dry and again because it was making alot of noise it had something to do with the drum being a thin metal and probably was made a little defective. the washer has been serviced twice and even replaced with a new one unfortantly the new one is doing the same thing as the old one and that is leaving detergent spots all over my clothes{I can't get the spots out}. even after rewashing! I have tried everything that LG has suggested and nada, still spots. it's upsetting to think of the amount of money spent on appliances only for it not to work. if I would have known this I would have stuck with the old fashion washer and dryer at least I would have clean clothes.

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Post By alaska girl (Guest Post) (12/02/2007)
I am a huge fan of front-loaders, ever since I lived in England for 3 years & was amazed at the efficieny, quiet, and incredible high spin speeds, resulting in much less drying time & zero shrinkage. To the septic system owner, YES, the FL machine will make a big difference. I would not use anything else with a septic system. All that water you save in your septic budget can be spent on long baths. =o)

In Britain, we had a pretty basic model, AEG I believe (not sold here) and it worked perfectly the whole time

Meanwhile, back in the states, we bought a condo a year ago that came with a 5-yr-old front-loader Kenmore 474.41142000 -- worked great all year....until last week we got the airport runway spin cycle & a google search revealed entire bulletin boards full of unhappy Kenmore FL owners with the same problem: the bearings go out, & then the whole tub must be replaced, at a cost of $200 (+ labor). My husband is handy, but frankly it's not worth it.

Much research later: GE FL owners are complaining of similar problems, & terrible customer support. I'm considering Amana, since they made the only dryer that never shrank cottons.

However, hands down, the best consistent reviews (in the moderate price range) seem to belong to LG. I do believe that Euro companies make far better FL's. They've been standard technology there a long time. Kenmore et al are in a similar place as GM & Ford a few years ago when they tried to compete with Toyota's small efficient cars, i.e., they're just not there yet.

Miele is not available in my area, or I'd consider them, but I think we'll end up going LG. Home Depot says they contract out to local companies for repairs, so no need for an LG tech to work on it. However, they did acknowledge parts can take a bit longer to get, but then again, I'm on an island in Alaska.

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Post By Robin (Guest Post) (12/02/2007)
I am on my 2nd Whirlpool Duet washer in under a year. I returned the first one because of oil spots all over my clothes. I'd had Whirlpool out twice and they could never seem to correct the problem so I went back to Costco and replaced it. We're having the identical problem with our new one. The clothes look worse coming out than they did going in. My sister returned hers for the same reason and got the Kenmore HE5. She LOVES it. Her clothes are immaculate! I'm going to get one myself.

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Post by mikki (103) | (11/25/2007)
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I posted on here back in March. We ended up buying an LG frontloader, with the steam feature. It's great! It's much more expensive but in the 6 months we've had it, I can't complain at all. The buttons intimidated me at first, but the instruction manual is so easy to follow. I wash more than 10 loads a week. We don't have the pedestal, but I would like one in the future as I get older.

The place we bought it from sells many brands, and from what we needed, this seemed to be our best choice.

If you are worried about future costs of repair, get a warranty. We didn't, for my husband doesn't go for that, but for a few hundred dollars, we could have had a great 5year warranty, covering just about everything.

Have you gone to the library to look at Consumer
Reports? They have an index in the back of each issue where you can find the latest updates on the item.

Good luck with your choice! And remember, not everyone is going to love every item. Reviews are great, but as long as the washer has what you are looking for, you can make it work for you.(hopefully!)

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Post By Fran (Guest Post) (11/24/2007)
Hello, we are in the process of choosing a front loading w/d set. I am stuck between the LG's, the Whirlpool duets, and the Kenmore (47081 HE 5 model). I have been on line for weeks now trying to decide on what ones to buy. I really DON'T want to make the wrong choice here.

I have never owned the FL machines before, but we just bought a new home in Alabama and we have for the first time a septic system. So I think the FL machine would be best to use in that case/ less water usage. I know a few of my friends also have the FL ( whirlpool) machines and love them. But then I get online and try to read all the reviews and info on them thats I can, and as soon as I decide on a particular brand, I read something negative about it.

I notice many of these reviews are from a few years back, and many of the models today are newer than back than. I would like to hear from people with OLDER F/L machines as of today(fall of 2007). Also as much as I like the LG and have heard great things, I'm not sure about the service on them. ie: expense of the parts if needed, the cost of the service call, and the time in getting someone to the house and parts needed to come in.

That's why with Kenmore or Whirlpool I'm thinking easier to get service for all around if needed. Many thanks for any F/L machine advice, Fran

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Post By Robert (Guest Post) (11/12/2007)
IS YOUR FRONT LOAD WASHER DAMAGING PANTS?
We bought a Kenmore Model 44052 Front Load Washer about a year ago. I thought I loved this machine. Low energy usage, low water usage, quiet, extracts more water so quicker drying, etc. However I am sorry to report that, by the process of elimination I have determined it is destroying my pants. Sounds funny, but when you have 8 pairs that are damaged in the same way it's no longer a laughing matter. For years we had top load washers. This was our first front loader. The damage started after we got this washer but it took me almost 6 months before I realized that it is causing the problem. What's happening is that it abrades the fabric in front of the metal zipper on the fly. I've tried using the delicate cycle, moving the zipper down and buttoning the top of the pants, may help a bit but the bottom line is that the same thing has happened to something like 8 or 10 pairs of pants - the fabric in front of the fly gets badly damaged. The rest of the pants are fine. I'm not really sure what to do about this. The machine is not malfunctioning. I believe it is a design flaw - probably in the size of the fins in the main tub. I saw a friend's Maytag and the fins were much smaller and smoother. I guess other Kenmore washers have different fin designs too. If anyone has any ideas what to do I'd be interested in hearing. Thanks. Bob

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Post By PEG (Guest Post) (11/02/2007)
After trying my daughters front loader, I was sold on the fact that it removed pet hair. I have 6 cats and my clothes always came out of my old washer and dryer looking like mohair. Now,there is not a strand of hair on my black slacks or tops at all! It's truly amazing.

My only gripe is that the stores add on $5.00 More to the price of the H.E. detergents that you have to use.

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Post By cat (Guest Post) (08/05/2007)
8/5/2007
Just bought the Whirlpool Duet Sport washer, and it's only been two days and three loads, when the panel lights went out and the door locked. I can not believe that, the door locked!and there is no manual over-ride? I never had that kind of problem with my Kenmore Heavy Duty, which had served me well for a good 15 years. This one couldn't even make it past a week!

Anyone else have that happen to them?

I have a repair technician coming out on Tuesday. Wish it were Monday, 'cuz then my hubby would be home but now I have to take off a day of work because they can only come out to my area on Tuesdays. They say 8 am - 5 pm., but oh, they'll call you when they are within 30 mins of coming to your place. That's nice but it doesn't do someone who works more than an hour and a half away with limited public transportion and time frames. So I must take the whole day off. I wish I lived closer to work but my husband didn't like all the traffic, so we moved further out of the Washington, DC area.

I'm going to cross my fingers and hope that there will be no further problems.

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Post By Roberta (Guest Post) (06/30/2007)
We bought a Whirlpool Duet a month ago. The clothes are clean, clothes dry faster, but the loads become unbalanced quite frequently. Generally during the wash or rinse cycle. The machine is level, so that's not the problem.

We are going to go ahead an put a piece of plywood under the machines to see if that helps.

Has anyone else had this problem?

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Post By Jim (Guest Post) (05/24/2007)
Have had a Samsung FL washer/dryer for 4 years.It was purchased to fit a small space and for frequent small loads (runs every day). It has numerous operators and uses hard water with regular cheap detergent. I searched the products out and this one looked well made compared to what else was available. It replaced a 10 year old Inglis over/under that had seen the same service.Bought a 4yr extended warranty for $200 (Good thing!).
The utilities have been reduced but can't say exactly how much. The dryer lint screen has been broken twice.The washer door latch has been replaced three times. The washer door gasket has been cut twice. The ground strap on the rear of the dryer was replaced once. The detergent drawer cover has been broken for 2 years but doesn't affect operation. With the hard water you must keep the "window" of the washer clean of scale (using CLR once a month) or you will get leaking about the door. We expect 2 calls a year from the serviceman. Part availability has been good. This has been a good test and probably eqivalent to 16 years of "Normal" sevice.
I am considering our options when the warrenty runs out. It will be another small front loader with local service and extended warranty, but the make ??

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Post By Noelle (Guest Post) (05/15/2007)
Hi everyone. I represent Whirlpool. There appear to be at least a few Duet fans in this thread so I wanted to let them know about a newly launched contest called "Duet Stories" ...

Whirlpool brand is out to prove that the age-old chore of laundry does not have to be one of the most disliked household tasks. To prove it, the company is inviting owners of Americas best-selling and often loved front load pair, the Duet fabric care system, to submit their laundry love stories for the chance to win a Whirlpool brand Laundry 123 product of their choice to match their current Duet laundry pair. Log onto www.whirlpool.com/duetstories to learn more.

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Post By John (Guest Post) (04/19/2007)
I bought a Bosch Nexxt 300 front loader, with mixed results. The thing weighs twice as much as a normal washer, I had a heck of a time getting it up the stairs. I STRONGLY suggest paying the $65 delivery fee, and letting somebody else have the fun.

The thing uses an incredibly low amount of water. It is like throwing the clothes around in a swamp, instead of a swimming pool. I measured the electric usage with a special meter, and it cost just 5 cents worth of electricity to wash an entire load (at 15 cents/kilowatt hour). The clothes spin faster too, so a full load of blue jeans is dry in half an hour.

Now for the bad news. The clothes take a whole lot longer to wash, especially if you use normal detergent. My first load took 2 1/2 hours, so my wife was ready to take the machine back. I'm still doing experiments trying to get the cycle time down, since the whole thing runs off a microcontroller, and can sense the load balance and suds level.

One thing for sure, our old clothes, washed for years in an old top loader, had lots of dried soap film on them. It took me 3 cycles without soap to fully rinse out the old soap. (You can see the soap bubbles on the washer's window when it is spinning) My wife HATES not using fabric softener, because the clothes don't feel as good. I however am going to insist on throwing away the fabric softener, because it takes more time to wash the clothes, costs more, and I think it is giving my son some allergy problems when he wakes up in the morning.

One thing for sure, the more special cycles you add, the longer it takes to wash clothes. 2 1/2 hours is normal, if you push all the special cycle buttons.

The clothes do come out very clean, I can't complain about that. I don't know if the extra wash time and extra spin time is a problem, because the clothes do dry faster, and I would rather be waiting on the washer than the dryer, because I can fold clothes while the washer is sill running.

The spin cycle is very fast, and it really makes the machine shake sometimes, even though I was very careful to level the whole machine after installation. Sometimes there is a slight load imbalance, although if the load is too unbalanced the machine can sense it, and trys to distribute the load better by slowing it down to a crawl, then spinning back up. There is a lot of intelligence in these new machines.

The problem I am fighting now is detergent related. If you put to much in it the suds sensor will make it run twice as long to get all the suds out. We have a water softener and very soft water, so now I am experimenting with 1/3 of a cup of the special HE detergent. It costs more, but you use a whole lot less, so in the end you actually save money. Plus, it is concentrated, so you need less space to store it.

I like the idea of saving soap, electricity, water, and gas to heat the water. It's good for the environment, but I don't think I am saving any money because these machines cost so much. I paid $800 for my machine, which was $100 off the normal price because it was a floor model. I suspect somebody else returned it because it takes too long to wash the clothes.

It's not a top loader, so you can't just leave the lid up overnight to let it dry out. You have to leave the door open, and that looks unsightl, in my opinion.

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Post by brechin (1) | (03/31/2007)
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YIKES! 2
I had new Frigidaire ft. loader delivered-didn't work, after the 2nd day. I wish I had found this site before now. I am waiting for a repair man to see if I can get it replaced.

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Post By Sabrina (Guest Post) (03/14/2007)
We bought the cheapest Kenmore front loader (still pretty expensive) five years ago and over the last few months have had terrible problems with leaks....just like the problems described by someone else above. It is frustrating when you spend the extra money for the better product and then it breaks relatively quickly. My Mom had her washing machines for 15+ years without replacing....just the old fashion top loaders. I'm not sure how much better for the environment the front loaders are when you consider the transportation and manufacturing costs associated with such a low product life.

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Post By Jean (Guest Post) (03/13/2007)
YIKES!
I had new Frigidaire ft. loader delivered-didn't work properly. They delivered another one-didn't work. I am now waiting for one direct from factory-three strikes and they are gone! Hope this isn't a sign of the way it's going to be! Love the style-but?

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Post by mikki (103) | (03/08/2007)
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Does anyone have information on the LG frontloader that also works with steam?
~~~~~~~~~~~
We were told that Kenmore is just a name, not a brand, so when you buy a Kenmore, you really don't know which manufacturer made it. We have a Kenmore pair, almost 16 years old and still going strong. The first year the settings button broke, costing me $25. 13 years later, the heating element went out, costing less than $100. I don't have a Kenmore frontloader but to me I still like Kenmore. (but aside from the steam feature from Lg, plus we like their products too)

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Post By Lisa (Guest Post) (03/07/2007)
I purchased a Maytag Neptune about 5 months ago and honestly I couldn't be more pleased with it. It washes great, has many features such as extra rinse which is great for people with sensitive skin or babies. I use by far less water, detergent and it takes less time to dry clothes especially jeans and towels.
It was worth the bit of extra money we spent on it.

RE: Front Loading Washer Reviews

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Post By Carol (Guest Post) (03/07/2007)
I love my Maytag Neptune. We have had ours for almost 10 years with zero problems. My husband wears overalls for his work, so I do a lot of very soiled heavy loads without any cleaning issues whatsoever. I agree with the above poster about the savings of water and detergent--very important to me since we are on a septic system.

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Post by lewis_admin (1321) | (03/05/2007)
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I am looking for information on front loading washers and dryers.

Tony

Answers:

Whirlpool

I have a whirlpool front loading washer and dryer duet sport model. I bought it about 3 weeks ago and they are fantastic. They use less water and has a rebate for energy. Whirlpool is rated #1. (01/24/2007)

By Joyce

Frigidaire

I've had a Frigidaire front loader for 6 months & I love it. It took a while to get used to since it used so little water & I couldn't imagine how the clothes got so clean. But they do! My elec. & water bills have gone DOWN significantly, which is a major plus! Good luck. (01/24/2007)

By maryc

Kenmore

I purchased the Kenmore frontloader with stackable drier about 4 years ago. A year ago the pump went out of the washer and it was leaking underneath. Went back to Sears and they were very rude and of no help. They would not offer any compromise. Had the pump repaired and was told to repair the leak would be $400 more. Put a towel under it and replaced it often. Now a year later all the stabilizers are broken and will not repair. Am looking for something better. Wasted $1,000. Sears personel were very, very rude.(b)(/b) (02/14/2007)

By Rose

Kenmore

6 weeks ago I purchased the Kenmore HE4t front load washer. I am very disappointed. My main concern when looking to buy was noise. I was told I would not even know this machine was running. WRONG!! It sounds like an airplane taking off in my laundry room and it vibrates the entire house. Sears is not willing to except responsibility for a crumby appliance and told me I have a defective house. If you want to put up with the noise and vibration, it does a fabulous job washing clothes! (02/20/2007)

By alijo

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Post by lewis_admin (1321) | (01/20/2007)
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We have received a lot of negative feedback about front loading washers. We are currently in the market for a new washer and dryer and we are trying to decide which brand to buy. The front loading washers are supposed to be very efficient but I wanted to see if anyone had any positive feedback about a particular brand? Feel free to share negative feedback or brands to avoid as well. They are so expensive, I would hate to buy a lemon.

Thank you,
Susan at ThriftyFun

Answers:

Maytag Neptune

We bought a Maytag Neptune set 4 years ago and love it! It uses half the water and at least half the detergent. I've found liquid detergent to rinse out better. I can't believe how much I save between the water and the detergent. The set was very expensive to purchase but know I've already made up for it in water and soap. Good luck. (10/04/2005)

By holly

Miele

I have had a front loading washer for 6 years and absolutely LOVE IT! The brand is Miele (German) and my friends are tired of me bragging about how wonderful it is. It only uses 13 gallons of water per load compared to 30 - 40 in regular top loaders.

The dryer is the bonus - It does not work with heat. It's slightly warmed air only and will continue to rotate the clothing when dry to keep the wrinkles out. Nothing fades and nothing shrinks! (10/04/2005)

By Annie

Kenmore

We have a Kenmore front load washer for almost two years without having any problems. In fact, my husband actually noticed that his work shirts were cleaner. He was right. Since they were white, I compared one washed in my old washer and then in the new one, they were noticeably cleaner.

My only complaint is that it holds a bit of water at the bottom of the gasket around the opening of the washer. The technician stated that nothing could be done about it. I just keep a cloth handy to wipe it.

When we shopped for a front loader washer, all the sales people "pushed" for the large expensive models. We found that the smaller type worked just as well as our old extra large washer. It didn't seem to look that big but since it doesn't have an agitator you can fit more in than what it appears. I wash bedding that consists of a heavy weight king size bottom and top sheet plus four pillowcases. I was told it's not about the amount of clothes but the bulk.

Also, the tech said oversudsing can cause a lot of repairs and problems. He advised to use the HE detergents. I don't use them, I just buy regular (Tide or Aldi's) liquid or powder and use about one quarter of the cap or scoop for a extra large heavy load. A lot of suds does not mean a cleaner wash. He checked my washer to see if I was using too much detergent and said it was fine.

You have to take into consideration what type of water you have. We have very soft water, so I can use less. The clothes come out clean so I know I am using enough. I use a vinegar rinse every now and then. It is important to load it properly. It's hard to explain but you can't mix heavy clothes like jeans and heavy sweat pants with light weight type clothes. I don't do this but my daughter has learned not to because the washer will become unbalanced and will stop.

My washer takes about one hour for one extra large load. Again it will depend on the load. My washer has a presoak cycle. It is different type of soak not like a top load. Another point is that I used to dye clothes in my top load machine, you can't with a front load. Basically, I do recommend it but it will be different than a top load. Also, they are loud, ours has extra insulation for the noise.

Another thing to consider which I didn't know was if they need service, it is more costly. We are just hoping that we will not have any problems since we weren't aware of that information.

They definitely use less water and electricity. They do operate differently but overall, I feel they clean better and would recommend purchasing one. Just keep in mind all the differences between front load and top load and then decide what is important to you. (10/04/2005)

By mkymlp

Kenmore HE

We have had a Kenmore HE front loading washer for about 2 years and I Love it. I have had no problems. It get clothes cleaner and uses less water than my previous washer. It has saved us a lot of money. I did pay extra to have an extended spin cycle and it heats its own water .. extra hot. My clothes are so much cleaner. I use regular detergent but use much less of it. My water bill went way down and I can see a decrease in my power bill also. I did not buy the dryer to match, this washer spins the clothes so much dryer than my old washer did. It does not take much time to dry clothes at all. I recommend it all my friends and family. (10/04/2005)

By Villageanne

Kenmore Stacked Washer and Dryer

I would NEVER buy a front loading washer, as if you forget anything, you can't put it in. I bought a Kenmore Stacked Washer and Dryer (Super Size) this spring. Not only is it as big as the single size, but you don't have to bend over to put the clothes in the dryer or take them out. It is not in any ads, but they have them at Sears on the show floor. They have certainly saved by back and also a lot of space in the laundry room for more shelves and storage. I would never go back to the single washer and dryer. (10/04/2005)

By Pat in GA

Frigadaire

We have a Frigadaire front loading machine and it is great. Cleans clothes with less detergent, less fabric softener (in fact I dilute the fabric softener with 50/50 water) and extra spin dry to save on my old dryer and electricity, go for it. (10/04/2005)

By Debbie/Canada

Whirlpool Duet

I have the Whirlpool duet washer and dryer. Bought 3 years ago. I bought the front load washer as it has a sanitary cycle, that is great for my bedding as I am allergic to dust mites. I have found that I use very little detergent (tide liquid), average loads take about 40 minutes to wash and same to dry. Bedding takes longer because of cycle. Clothes come out cleaner, use less electric, and seem to have less wear and tear from agitator. I would not go back to top loading ever. Good luck with your choice. (10/04/2005)

By Karen G

Fisher & Paykel

We have a Fisher & Paykel washing machine from New Zealand and we love it. It was fairly expensive ($599) but has only a few moving parts making it less likely to break down (our last washer broke down after 4 years) and it is supposed to last forever. So far after a year I love it. The clothes come out of the washer almost dry and only take a bit to dry in the dryer. It sounds like a jet engine not really loud, just different than a regular washer. Look on the internet in consumer reports about this brand. Everything is positive. Good luck (10/04/2005)

By TC in MO

Kenmore

We have a Kenmore front loader (the $500 model). I got it about 3 years ago. I LOVE it. I did discover that I have to use the HE soap, but I use about half of what they recommend and everything comes out great. (We have hard water.) If you don't use the HE soap, eventually the soap will build up on your clothes and they become stiff and scratchy.

For those who complain that you have to bend over to load them, I recommend a stool. You can SIT and load them. And it's a lot easier to transfer stuff into the dryer because you're transferring stuff across rather than out and down. (10/05/2005)

By Kathy K.

Fridgeadare

I have had the gallery collection from Fridgeadare for about 7 years. I LOVE IT! Not had one problem, and I have stopped it, opened the door and added the forgotten item... just do it quickly! Clothes are MUCH cleaner than with the regular models...and uses a third of a cup of liquid detergent! Way less water too. (10/05/2005)

By Mary.

Kenmore

In reference to Pat in GA's comment that she would never buy a front loading washer because you can't put anything in if you forgot it: I have a front loading machine and just about once a week have to add an item after the wash cycle has already started. No problem at all -- you just stop the washer, open the door, and throw in your item. The water level in the tub is way below the opening and it will not run out when you open the door.

My washer, BTW, is Kenmore, the $600 model, which I think is one of the cheapest ones Kenmore makes (manual controls, etc.).

Another thing to remember, the front loading machines usually have a spin cycle that is a whole lot faster than on a top loading machine. This gets out more water and your clothes will be dryer, which in turn will save you money because your clothes will take less time to dry in the dryer. (10/06/2005)

By Angela

RE: Front Loading Washer Reviews

I learned about front loaders while visiting family in Scotland . I then purchased my front loading washer & dryer 2 years ago when i purchased my first home. ( an old Victorian ) I got the LG front loaders because they were rated most energy efficient. I can tell you i am more than pleased, i have saved on water / electricity and detergent. I love the settings for my LG because it has every setting a household could possibly need. (10/14/2005)

By Tinabean

Miele

I thought I had to tell you about my machine. I have a Miele and its 16 years old. The wash is cleaner, no pilling , uses less water and electricity. the price range of them is big, I just like the basic model, I don't need all the bells and whistles. basic model is also the cheapest. my next one will be a miele again (11/08/2005)

By annette

Whirlpool

I've got a whirlpool duet I bought last January. It hasn't worked in 3 months and Whirlpool can't seem to fix it. They also won't replace it.

I get F-11 errors left and right, and the last time they worked on it, they got the drum out of balance too.

I've even filed a report with the BBB. (11/27/2005)

By Tony

Whirlpool Problems

I bought the whirlpool duet washer and dryer 2 weeks ago and monday they'll be delivering my 3rd dryer. 7 towels and 3 wash rags take 70 minutes to dry. If the 3rd dryer is the same I'm going with a different brand. Also, whirlpool is terrible to deal with, I found out (06/17/2006)

By Dean

Kenmore HE

I have a Kenmore HE front loading washer and dryer and I absolutely love them. Clothes are cleaner, less water, less electricity. I fill the washer with a load while the other is drying. When the washer is finished the cycle my clothes in the dryer are ready to come out. I would never go back to the previous washer dryer I had. I love it. (09/12/2006)

By Chouchi

Kenmore he3t

Wrinkles... I have a Kenmore he3t and It wrinkles everything. I will not buy another front loader. (11/05/2006)

By Frank

Kenmore HE3t

We also have a Kenmore HE3t. Everyone raves about it and my husband loves it, but the wrinkling drives me nuts. The tumbling wash and the high speed spin dry get your clothes all knotted up and twisted around each other. Even if I shake everything out before putting it in the dryer, things still come out wrinkled. Maybe there's a trick that I don't know about? I can't imagine that other people iron everything that comes out of the dryer, as I have been doing since we bought the Kenmore. (12/03/2006)

By Sarah

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