LG Bottom-Freezer Refrigerator Reviews

RE: LG Bottom-Freezer Refrigerator Reviews Post By Peter M. (Guest Post) (11/27/2008) LG LRFC22750 Bottom-Freezer Refrigerator purchase (09/03/2006) Add me to the list of those unhappy with the LG LRFC22750 Bottom-Freezer Refrigerator. The light bulb housing started smoking and burned and melted the temperature control box. The box was hanging from the control wires. At first I did not know what happen thought it was something that hit the control box. this posting site helped a great deal. Repair is on the way. Could have had a major fire. I smell law suit. Poor workmanship! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By terri (Guest Post) (11/26/2008) Thanks for all the info. Been looking around all the stores today comparing styles and prices. I was all for the LG but now? NO WAY. Thanks Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Hairdryerworks (Guest Post) (11/25/2008) I bought an LG french door fridge with freezer over three years ago. I got the error FF today for the first time. Thanks to prior postings I was able to use the hair dryer method. I just took all the trays out of the freezer and covered them with a blanket and used the hairdryer on full heat for about 10 minutes. Then I turned the freezer back on and loaded the trays back. So far the noise has vanished. Thanks again to all how posted earlier. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By unhappy consumer (Guest Post) (11/24/2008) I agree with the above posts, my LG French Door fridge is a piece of junk. The shelf collapsed and they would not replace it. I had to pay extra for that, even thought I have the extended warranty. The ice falls all over the floor every time you open the freezer drawer. I wish I would have seen these reviews before I purchased this piece of crap. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Linda Deg (Guest Post) (11/23/2008) I absolutely hate my LG expensive French Door Refrigerator Model LRFCC22750TT. I have to use a hair dryer to take out the ice from the back of the freezer. It completely quit working right after the warranty ended and cost us over $200 to get it fixed. Now, the LG is starting to make that ear numbing fan noise again! To make matters even worse, the light on the top of the refrigerator part melted the plastic cover because it does not turn off when the LG door is closed. Right now, I think that I am going to have to have it repaired again....the second time in two years of ownership. We will NEVER buy an LG product again. Maybe, they should put as much quality into their product as they do into their commercials! Where can we lodge a formal complaint? Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Deb (Guest Post) (11/18/2008) My LG bottom freezer refrigerator model number 4LRBC22544ST purchased on 12.31.05 stopped working after getting numerous FF errors. Unit was very warm and all my food (200.00) was ruined. Water dispenser rarely works! Filed complaint with consumer affairs. Unit has been noisy for several months. What a dud! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post by IrishMomof5 (1) | (11/17/2008) Contact Do NOT and I repeat - Do NOT under any circumstances by an LG appliance unless you like throwing thousands of dollars away on substandard products that endanger your family. They may be pretty on the outside, but on the inside they are full of hidden dangers. My family did a kitchen upgrade (just appliances) last year, which consisted of the LG french door refrigerator (counter depth) about 2800 from Home Depot - Model #LFX21960ST and the $800 dishwasher also stainless. They have both had MAJOR problems and we have only owned them for 15 months!!! The dishwasher has had the motor and motherboard replaced only to find out that the "sanitizing" mode on the dishwasher, which you should be able to use every time you wash your dishes as it is an option, burned through the insulation in the dishwasher door through the wires!!! We kept smelling an electrical burning smell and low and behold after a month of waiting for the parts for this piece of crap to come in, and the technician repairing the unit for almost three hours - the problem still existed. Then he decided to look at the wires and they were burned. He then informed me that through training he had learned LG used recycled wires as an "environmentally friendly" approach to appliances and that they seemed to be having an awful lot of problems. They have a lot of nerve using recycled wires in an appliance that costs a small fortune and is in the homes of people with children! It doesn't end there though. My refrigerator has has the "FF" freezer fan error twice. The LG ref said - unplug it, and let it defrost a bit then plug it back in suggesting that I may not have enough food or maybe even too much food in my freezer. It's a freezer for crying out loud. I should be able to put whatever I want in it. Finally after unplugging (which didn't work). My husband got out my hair dryer and dried the fan for about 20 minutes and plugged it back in. The first time it worked. I'm still waiting on my second try at the moment. This is just a short two weeks after the refrigerator compartment light burned through all the plastic and melted/cooked all of the food on my top shelf. Home Depot won't do a thing regarding the unit. LG will extend their warranty to fix the problem - ha ha. What is it going to take to have them replace these units? A death. Ten deaths. All of these electrical problems are eventually going to kill someone. I've filed a complaint with the CPSC. Please do not purchase one of these units. They are not only not quality merchandise, they may actually hurt someone. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Bruce M. (Guest Post) (11/15/2008) Purchased LG French Door Fridge Model LRFC22750TT. During the first year, we got the FF code and no cooling. Call customer service and was told to unplug unit for a day. (like that's real convenient.) Just 2 months out of warranty, lights stayed on and melted the light/temp. unit off the mounting screws. Removed bulbs and reinstall part using larger washers on mounting screws. Have continual problem with noisey fan motor. Appears that moisture from icemaker might be getting into fan area and causing very loud annoying sounds. Have used hairdryer to melt ice at back of freezer to stop the fan noise. I would guess this is the cause of error codes as the fan will freeze up and not cool at ALL! Causing food to thaw! Have found that LG DOES NOT STAND FOR QUALITY! WOULD NEVER BUY ANYTHING LG. Wish I would have bought a normal fridge and saved the price difference for what I paid for this piece of JUNK! Have seen lots of other LG fridge owners with same problems. How do we get a CLASS ACTION suit going? Report Spam or Abuse LG Bottom-Freezer Refrigerator Problems Post By Cindy (Guest Post) (11/11/2008) We have had the er FF problem twice. The first incident occurred within a year of purchasing the unit. Even though we had an extended warranty through Home Depot, there was a convoluted process for getting service. Neither Home Depot nor LG would take ownership of the problem. When the LG rep did finally come about a week or more after the call, the solution was to unplug the unit for a while and then turn back on.effective way to get service. When we had the problem a week ago, we did the same thing to avoid a service hassle even though we have the warranty service. Fortuantely we have an extra fridge and lots of collers. I worry about this happening at really inconvenient times like the holidays. We have never had problems with GE or Sears refrigerators until they were more than 10 years old and needing to be replaced. Even then the problems were with the ice maker, not the basic function to keep food cold. We also have the icing problems & the loud fan, but so far no problem with lights. It does look nice, but does not function well especially considering the relatively high price. I would not buy LG referators again. Also I don't think much of Home Depot's service and their lack of oversight on the extended warranty we purchased. Report Spam or Abuse LG Bottom-Freezer Refrigerator Problems Post By Cindy (Guest Post) (11/11/2008) We have had the er FF problem twice. The first incident occurred within a year of purchasing the unit. Even though we had an extended warranty through Home Depot, there was a convoluted process for getting service. Neither Home Depot nor LG would take ownership of the problem. When the LG rep did finally come about a week or more after the call, the solution was to unplug the unit for a while and then turn back on. Effective way to get service. When we had the problem a week ago, we did the same thing to avoid a service hassle even though we have the warranty service. Fortunately we have an extra fridge and lots of coolers. I worry about this happening at really inconvenient times like the holidays. We have never had problems with GE or Sears refrigerators until they were more than 10 years old and needing to be replaced. Even then the problems were with the ice maker, not the basic function to keep food cold. We also have the icing problems & the loud fan, but so far no problem with lights. It does look nice, but does not function well especially considering the relatively high price. I would not buy LG refrigerators again. Also I don't think much of Home Depot's service and their lack of oversight on the extended warranty we purchased. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Guest (Guest Post) (11/10/2008) We have an LG Bottom-Freezer Refrigerator that was purchased in Oct. 2007. Went to clean the shelf, as soon as it was put under cold water the glass shelf exploded into a million pieces...the glass flew quite a distance and was everywhere. One of us got got quite a cut. Wondering if this is a common problem. I have NEVER seen anything like this. What an awful mess, I am still finding glass days later. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Chris (Guest Post) (11/10/2008) Well, my wife and I just confirmed that this unit is a headache. Over the weekend the freezer started making a clicking noise, to find out the unit burnt out. We purchased it 2005 and was hoping to find a cheap remedy. Maybe a respectful customer service rep that could understand my frustration. Instead I received a snotty attitude and the run around with both parties involved, Best Buy and the manufacture. So now we have to pay 100.00 for the service check and then an additional 200.00 for the parts and another 75.00 for labor. Yeah, great customer service. Again, don't expect support from LG out of warranty though. I will never buy another product from LG and take my time to do the necessary research. Buyers beware! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Kevin W. Des Moines Iowa (Guest Post) (11/04/2008) You can add me to the list of extremely dissatisfied LG refrigerator owners. This is the first (and last) LG product I will ever own. We bought the french door with the freezer on the bottom about a week ago and we are still waiting to use it. Since the time this refrigerator was delivered it has not cooled at all. In fact it is hotter inside the refrigerator than inside my house. Anyway apparently there is a parts problem with the 'dryer' or 'evaporator' that is used for this refrigerator. The problem is that it leaks and all of the fluid will eventually leak out. My issue with this is that this is not my first refrigerator purchase. Every other time I have bought a refrigerator and had them delivered they were up and working right away and if I did have a problem then service was just a phone call away even on weekends. With the LG products this is not the case. Sure they have a customer service phone number to call but all that happens is that you forwarded to a voice that will either tell you that this is your problem or they will just flat out tell you there is nothing they can do. I mean the LG customer service doesn't even offer to help setup service, take your name or number there is just nothing offered. I don't even understand how that can be called customer service when no service is provided. We bought our LG from Home Depot and also used them for the delivery arrangements. When we discovered the cooling problem, the lack of customer service we went back to Home Depot and discovered that there was nothing they could either until the following week. When I asked if I could return the frig and just go somewhere else and get another one I was told that it could be done as long as I could get it to them. That I didn't understand. If I had that ability I would not have had it delivered. I would have taken it myself. When I asked if the company that delivered it could come and get it the answer again was 'NO' because Home Depot only uses them for delivery NOT pickup. So the end result is that I was still stuck with a $3000 door stop. In the final analysis I agree with many of the other post here. LG is doing a nice job at projecting a high end image but their product is only flashy on the outside. The actual quality, parts, design and dependability is very poor. If you are considering spending this kind of cash on a appliance stay out of the box store and go with the tried and true names (GE, Frigidaire) from your local appliance dealer. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By darrellnolan (Guest Post) (11/02/2008) We purchased the LG side-by-side French door refrigerator with bottom freezer in SS because it was supposed to be high quality and looked great. Unfortunately, we bought the LG gas oven and microwave in SS finish to match. After 18 months, the freezer fan motor started sounding like it was a loud airplane and when it shuts down you can hear the fan blades rubbing. My wife called customer service (apparently outsourced to India) because we were concerned that the unit was ready to go down and wanted them to send a repair technician before it went out completely. We were told that as long as it is still cooling, the VERY loud fan motor is only a cosmetic defect and we have to wait for it all to fail. After 2-3 weeks of a loud, droning refrigerator the front panel is blacked out and we have the "ER FF" error code for the freezer fan. LG appliances look great in the ads, but the designs are poor and they are expensive pieces of junk!! The microwave turntable shifts side-to-side instead of rotating and frequently jumps and bumps because the molded plastic is warped and doesn't fit well. The range top on the oven is very hard to keep clean and the burners don't spread the flame evenly. Having paid at least double compared to the original appliances they replaced after 15 years, I am very frustrated with the poor quality of LG's appliances as well as LG and Home Depot's unwillingness to stand behind their brands. I will never waste money on LG again and will warn everyone I know to do the same. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post by Boshell (1) | (11/02/2008) Contact Ok now ya'll are scaring me! I don't know what I should do. We just purchased and LG bottom freezer from Sears on 10/14/2008 Stainless Steel LG 25.0 cu. ft. French Door Refrigerator Sears item #04685303000 Mfr. model #LFC25770S User Rating: 4 ratings Now I am wondering if we should take it back. I noticed that on several occasions the bottom freezer light wouldn't come on. I checked the switch and one time it was stuck in the off position. Just a bit ago when I opened it, the light was off, but the switch wasn't stuck or anything. I also notice that on the top basket that slides out where the ice maker/basket is. That has like frozen ice pieces on it. HELP! I don't want to make a 1900.00 mistake! I bought this on our sears card, no payemnts/interest for 12 months. I will not hesitate to take it back and get me a Whirlpool!! Which now I am wishing I did. Though I LOVE the look of this fridge. :( Please feel free to email me any advice!! OH and to the person who says they hate their stainless steel. I use a soft cloth and a little baby oil. And VIOLA! a beautiful, clean and streak free shine. :) The windex just makes it worse! IMO. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By FK and IK (Guest Post) (10/26/2008) We purchased our LG Model LRFC22750SW from the Home Depot 11/26/05. (Is this a coincidence or what?). Since then, we have had MULTIPLE problems with the LG Model LRFC22750SW. The first problem, were the door handles from the French door and the bottom door kept falling off, which took over a week to have fixed. The second problem was the cover sensor unit failed and was replaced 4/26/06. Next, the refrigerator motor would not shut-off and over-heated; also the top of the unit became really hot. The repair-man replaced the defrost control, main board, and defrost drain a total of three separate times 4/26/06, 7/20/06, 11/17/06! Also, the doors had to be realigned three separate times. The latest problem was that over-night 10/26/08, the smell of burning electrical wire was coming from the kitchen, we opened the refrigerator door and the light and digital sensor control were melted and bent on top of the shelf. The heat also melted the butter and another plastic container near the panel. We contacted the LG customer service this morning at 7:30 am 10/26/08 and their suggestion was to rent a refrigerator until service could be provided at our expense and no other advice or instructions were given on what to do to prevent further damage or short circuit. The service representative provided us with a product attention number: C08102689781 and to fax a copy of the invoice and the receipt to (256) 774-8678. We purchased the extended warranty from Home Depot under the GE Service, phone number 1-877-843-3777. Soon as we obtained the number from Home Depot we called the GE Service and they will not be open until Monday. This is a very dangerous problem with LG refrigerator models and it is clear that there are many customers with similar problems. We are now waiting for tech support from LG that will take up to five to seven days according to the service representative. We removed the two light bulbs from the unit after reading other postings about the LG refrigerator. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Ray B. (Guest Post) (10/25/2008) I recently experienced the same situation like these other people entering posts here. I thought this frig was great for the firt year or so. Around the 15th month I came home to my wife telling me the lights in the frig no longer worked. After looking into the issue I found the bulbs had apparently over heated and melted the plastic all around the bulbs. Of course out of warranty. I found replacement parts online for about $110 bucks but when you pay $2000 for a friggin' frig it you should NOT have ANY out of pocket repair costs for a lot longer than a year. Two months after the meltdown now my ice maker no longer works. What does it take to start a class action lawsuit against LG & Home Depot? Some attorney needs to take up this cause and get these pieces of junk off the market before someone's house burns to the ground killing all inside! Home Depot is still selling these units. They HAVE to be aware of all the problems!! I do not recommend this product nor will I ever buy another LG product. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By AJ (Guest Post) (10/21/2008) This thing is a mess. I had the exact same problem with my LG LFC25760SW refrigerator. After the head housing melted off and almost started a fire, LG extended my warranty and sent a repairman over who replaced all the parts saying they had been redesigned with a safety feature that addresses the problem. Well, 2 weeks later I smelled the burning again (again fortunately I was home) and this time the bulbs were off and not coming back on. Tested the bulbs separately in a lamp and they worked fine. Called LG again, furious, and they again sent the same service company over. When he got here, the bulbs worked again when put back in the fridge. He says there is a safety feature that cuts the bulb power if it senses a heat issue. Since there was no visible sign of burning I was told basically "Sorry. I don't see any problem here." When I told him There was definately a strong burning odor again he shrugged his shoulders and said "Good luck" when I told him I had to call LG again about this. I'm about to call again. Wish me luck. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By ej (Guest Post) (10/07/2008) It's absolutely amazing to me nobody's house has burned down yet due to this issue. I had the same problem with my Kenmore Trio, and got nowhere with Sears until I made phone call after phone call to various departments in that huge monstrocity of a company. After lots of frustration, my unit was fixed free of charge, as have been many, many, many other ones out there. There are an incredible amount of customers with the same problem, and still NO RECALL. I don't get it. Please be sure to enter a complaint with the CPSC. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mary Kompare (Guest Post) (09/23/2008) How do I file a complaint to the CPSC? Just got off the phone with the EXECUTIVE SERVICE REP!! He graciously, noncombatively (a joke) extended my warranty (bought the unit 07/06). However, he had NO clue what I should do before the service rep. comes out to my house tomorrow. The 1st customer service rep told me to "unscrew the light bulb" or "unplug it until it cools down!" They also would NOT arrange a repair appointment until I faxed over my sales receipt. They did NOT have a 800 fax number so now I can't fax the receipt until tomorrow morning. But, since "I'm a valuable customer" they set up the repair appointment. He tried to pull the "you are out of warranty" story on me but I told him I was on this website that said LG WAS extending the warranty. He also said there was no recall on this problem! NO RECALL - what's up with that! I smell CLASS ACTION (and burning wires)! I'm plugging the frig back in now....and unplugging the light bulb....wish me luck! Report Spam or Abuse LG Bottom-Freezer Refrigerator Reviews Post By Angie F (Guest Post) (09/20/2008) Thank you all for posting your experience with the LG refrigerator. Just after the warranty expired in mid 2007 we had the same issue with the light staying on inside the refrigerator, burnt plastic light bulb housing hanging from its wires. In fact, I am looking at the burnt and melted parts now because we have not been able to find replacement parts. Model #LRFC22750SW I am encouraged by your recent experiences in getting LG to recognize they have a major problem. I will call them tomorrow. Luckily we were home! Otherwise, the house might have burnt to the ground. We will never buy another LG product, not even a cell phone. This piece of junk needs to be recalled. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By sherri reeve (Guest Post) (09/18/2008) We purchased an LG refrigerator in stainless. I hate the darn thing. It is impossible to clean the stainless without streaking. I have used many "stainless cleaners", and soap and water with rinsing. Still streaks. Anybody have a cleaner that works? Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mary (Guest Post) (09/14/2008) I just recently experienced the same problem everyone else seems to have had with their LG Refrigerator. I bought mine from Sears (Feb 07) Only to came home the other evening to find the inside of the refrigerator was like an oven. I unplugged the unit and took out the light bulbs to find the sockets scorched and burned and the temperature module melting. I immediately called Sears that evening to report the problem and got nothing but a runaround. The sad thing is I was leaving on vacation the next day. I requested assistance before I left and all Sears said was they could sympathize with my problem and scheduled me for an appt a week later. I tried to explain to them about the fire hazard, but they didn't seem to care. They told me it would be useless to call LG because it was sold by Sears. I tried numerous times to reach a manager to just be blown off. I told Sears that if my house burned down they could be sure that I was going to sue them and they are liable. I do think it's time for the consumers to come together and present a lawsuit to LG and Sears. This has been such a horror story. I am still waiting for a technician to come out to the house to take care of this situation. Meanwhile I am telling everyone I know not to buy from Sears and LG. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Scott (Guest Post) (09/12/2008) More bad news for LG. My spouse came home for lunch today, opened the door of our 2-year old LG LFC25760SB refrigerator and was overwhelmed by the odor of burnt plastic. The butter in the bin on the door was melted and the cottage cheese and yogurt on the upper shelf were heated through. The plastic housing of the digital control panel was displaced and could not be moved back into place. When I removed the lamp cover from the digital control panel, the lamp sockets were scorched and the inner plastic surfaces were discolored and deformed. I contacted LG Customer Service by phone. After the rep heard my story, he immediately stated that LG would extend the warranty and arrange for repairs. I still have to fax them the serial number, so we'll see how it goes. At the same time, I discovered that 2 out of the 3 rollers for the crisper bins are broken off. After finding all the other complaints here and elsewhere on the web, we are done with LG. We almost bought one of their microwave ovens this past weekend. I am glad we did not. I also filed a complaint with CPSC. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By (Guest Post) (09/09/2008) RE: Everyone who has ice build up in the freezer. There may be a simple fix. About a year ago, I had ice build up to such an extent, that it prevented the compressor fan from turning. The repairman said it was a common problem with LG and even other brands of refrigerators. Here's the simple fix: On the roof of the freezer (and also the refrigerator section), towards the back, there's a small (about 3in x 1in) grille bulging out. This is the cover for the temperature sensor. The sensor needs to be in the freezer compartment, resting on the grille. Instead, sometimes it is lodged inside the insulation in the roof, preventing it from taking accurate temperature readings and starting the defrost cycle. Just remove the grille, reach into the insulation and pull out the sensor. Replace the grille. Hopefully this will take care of some of the defrost problems. Best of luck! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Repair tech (Guest Post) (09/03/2008) There is a recall on melting light / lg extended warranty to 3 years to cover repair. Sears and A&E are authorized service providers for repair Report Spam or Abuse LG Bottom-Freezer Refrigerator Reviews Post By Repair tech (Guest Post) (09/03/2008) LG has finally come out with repair to melting light lens. It requires replacement of Main Brd (New Software), Light Lens/Cover. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By William (Guest Post) (09/02/2008) I too had the problem of the interior lights staying on when the door is closed. Judging from the number of similar failures that I've found on the internet, LG needs to take action to fix this problem. A recall is needed. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By jimmy (Guest Post) (08/29/2008) I read Consumer Reports. LG was rated a "best buy" as a refrigerator. But I have heard problems with new refrigerators. CR has a reliability index. LG is not on it. I called up CR. They said their sample size is not large enough to make a report. I have read problems of burning inside LG fridges. I called up a family owned appliance store we do business with. The salesman there said they are the largest LG repair place in the area. He said "DO NOT BUY LG REFRIGERATORS" we have problems with them. We returned them all- too many problems. He recommended GE bottom freezer. 3 people at the store own them, no problems. I also walked into an appliance parts supply store that has helped me keep my parent's dryer, dishwasher and Hotpoint 25 year old refrigerator running for years beyond what they should run. He said forget LG. Parts take 3 weeks from South Korea for refrigerators. Consumer Reports is only a guide. You have to really scrutinize the data they present. GE fridges were rated about middle in their report, not great, not horrible. But only a 5% repair problem with GE- the lowest. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By jimmy (Guest Post) (08/29/2008) I read Consumer Reports. LG was rated a "best buy" as a refrigerator. But I have heard problems with new refrigerators. CR has a reliability index. LG is not on it. I called up CR. They said their sample size is not large enough to make a report. I have read problems of burning inside LG fridges. I called up a family owned appliance store we do business with. The salesman there said they are the largest LG repair place in the area. He said "DO NOT BUY LG REFRIGERATORS" we have problems with them. We returned them all- too many problems. He recommended GE bottom freezer. 3 people at the store own them, no problems. I also walked into an appliance parts supply store that has helped me keep my parent's dryer, dishwasher and Hotpoint 25 year old refrigerator running for years beyond what they should run. He said forget LG. Parts take 3 weeks from South Korea for refrigerators. Consumer Reports is only a guide. You have to really scrutinize the data they present. GE fridges were rated about middle in their report, not great, not horrible. But only a 5% repair problem with GE- the lowest. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By (Guest Post) (08/28/2008) DO NOT BUY an LG refrigerator. I bought a bottom freezer fridge from Home Depot in April 2006 it stopped working this summer. Fridge doesn't stay cool. We lost hundreds of dollars worth of meat and fresh produce. I have resorted to manually defrosting with a blow dryer. Gets it running again but only for a day or two. Best buy charges 100 just to walk through door. But if they are just going to exchange faulty equipment with more faulty equipment ,why bother?! I have a local repair man coming next week only $35 for the call. Said he may replace with a stronger non LG brand evaporator. We'll see if it works . Also the light guard melted in the fridge. And the ice machine stops working sometimes. Spits ice all over the freezer because it doesn't shut off well. And the baskets and the draws jam and fall out. JUNK! Stick to cell phones LG Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Guest (Guest Post) (08/24/2008) I just logged a complaint against my LFC25760ST refrigerator about the light staying on an melting the housing. I bought the refrigerator in May 2007 and have previously had issues with the crisper bin drawer covers and bottom shelf bracket breaking as well. This refrigerator definitely has some quality issues and I would not recommend it. I have LG computer monitors with no problems at all and an LG washer and dryer with no problems at all. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Guest (Guest Post) (08/24/2008) I just logged a complaint against my LFC25760ST refrigerator about the light staying on an melting the housing. I bought the refrigerator in May 2007 and have previously had issues with the crisper bin drawer covers and bottom shelf bracket breaking as well. This refrigerator definitely has some quality issues and I would not recommend it. I have LG computer monitors with no problems at all and an LG washer and dryer with no problems at all. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Millie Kitchin (Guest Post) (08/22/2008) We bought an LG bottom-freezer refrigerator in 2005. Two years later it stopped cooling. We were told that we needed a new fan. The new fan did not solve the problem, so we paid $400 to replace the circuit board. The new board kept our food cold, but a couple of months later ice started building up on the bottom of the freezer. If we do not chip and melt away the ice every week, water starts leaking from the bottom of the freezer. We put up with this for the time being because who knows how much more money we will have to sink into this lemon. Stay away from LG appliances. They are nothing but trouble. We will never buy an LG appliance again. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By LG....Lose a Grand (or two) (Guest Post) (08/18/2008) I just had the same experience with my LG model LRFC22750TT french door fridge as many of the others I have read....I smelled some plastic burning, opened the fridge door and the entire light bulb/temp readout housing was melted off the top of the fridge. I called LG and they agreed to cover the repair, even though I bought mine approximately 2 1/2 years ago. I was supposed to be contacted by a repair person last week, but now LG claims they never received my faxed receipt. We'll see how this all works out in the end. We also have to completely disassemble the freezer portion every 4 months or so to chip and melt away accumulated ice from around the fan so that it doesn't stop running. We have lost too much $$ in spoiled food to not do this ridiculous chore regularly. I also had a shelf that broke 11 months after my fridge was delivered, but since it had been more than 12 months since I ORDERED (and paid cash-no credit card guarantee) the fridge, it wasn't covered under warranty. What a joke! DO NOT, under any circumstances, purchase an LG appliance. They are worthless pieces of junk. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post by southern sherri (1) | (08/17/2008) Contact do not buy an lg refrigerator, the lights were staying on causing the plastic cover to melt, plus the motor stopped working, the computer board needed to be replaced, all this was in the first year. This piece of junk needs to be reclled. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By kpoisson (Guest Post) (08/11/2008) I just encountered this problem, the whole unit with the bulbs melted right off the top of the refrigerator. there was some ground beef near it which got cooked by the bulbs! Definitely a dangerous problem. My model # is LFC25760SB. I'll also contact the CPSC if i can find a link on the net. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mr. T (Guest Post) (08/06/2008) I too had the lights stuck on issue with our LG bottom freezer refrigerator M/N: LFX25960TT. The unit was purchased two years ago. We were alerted by the burning smell and found the plastic light cover melted. The right side door doesn't seem to close and seal properly now either. I contacted LG who had of course never heard of this problem before. They indicated that if I fax a copy of the purchase reciept, they will extend of warranty by 30 days to cover this uncommon repair. I'll also report this to the CPSC, this is an obvious hazard that needs to be addressed before someone is seriously hurt. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mr. T (Guest Post) (08/06/2008) I too had the lights stuck on issue with our LG bottom freezer refrigerator M/N: LFX25960TT. The unit was purchased two years ago. We were alerted by the burning smell and found the plastic light cover melted. The right side door doesn't seem to close and seal properly now either. I contacted LG who had of course never heard of this problem before. They indicated that if I fax a copy of the purchase reciept, they will extend of warranty by 30 days to cover this uncommon repair. I'll also report this to the CPSC, this is an obvious hazard that needs to be addressed before someone is seriously hurt. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mr. T (Guest Post) (08/06/2008) I too had the lights stuck on issue with our LG bottom freezer refrigerator M/N: LFX25960TT. The unit was purchased two years ago. We were alerted by the burning smell and found the plastic light cover melted. The right side door doesn't seem to close and seal properly now either. I contacted LG who had of course never heard of this problem before. They indicated that if I fax a copy of the purchase reciept, they will extend of warranty by 30 days to cover this uncommon repair. I'll also report this to the CPSC, this is an obvious hazard that needs to be addressed before someone is seriously hurt. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By BQ (Guest Post) (08/01/2008) Same problem. Last night smelt burning in the kitchen. The lights in the fridge were on, but the doors were closed. Food on the top shelf was hot. had to pull the housing down (easy since it was super soft plastic by this point). I unplugged the fridge for a bit to cool the lights down, then I unscrewed them. I noticed this problem around 11:30 pm. By a fluke. I can only imagine what would have happened if I hadn't opened the fridge last night and instead let the lights stay on another 7 hours while I slept! I'll call LG today and go from there. I'm prepared to call the BBB, but will wait to see what response I get from LG. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By SF Guest (Guest Post) (07/31/2008) Just an update to my post below regarding the lights staying on and melting the light fixture. I had it repaired and the repair person said that he has serviced 4 other LG refrigerators with the same problem. He had to replace the actual light fixture and the PC board (on the back of the refrigerator). The faulty PC board was what caused the lights to stay on even though the doors were closed. LG only agreed to pay for the parts so I was stuck paying the labor. I also reported this to the CSPC - hopefully this refrigerator will get a recall! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By LG french door = Sears Kenmore Elite Trio (Guest Post) (07/29/2008) THe LG ELectronic company makes the Sears Kenmore Elite Trio as well. I have the melted bulb housing issue too on my Kenmore! I have contacted the CPSC about it now. Sears is not helpful about the repairs, and so far it's been all out of pocket. Those of us with these fridges need to work together to get a recall or our money reimbursed!! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By lg furious (Guest Post) (07/27/2008) 2 year old lg French door frig. Came home from work to find that the lights had not shut off when the doors were closed, this resulted in the light fixture melting and drooping from the roof of frig hanging by wires now, roof all melted and food all spoiled as it was hot in there. Lg said they would look into out of warranty repair, after I assured them I would not put one cent towards repairing this dangerous appliance I have not heard back from them, shock! This is the worst company in the world! I just feel fortunate that our house did not burn down! Never, ever buy LG if you value your life, your families life or your home! This was the second frig as the first one broke within the first month, if only I had listened when the salesman at Best Buy muttered under his breath to not buy LG! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Caveat Emptor (Guest Post) (07/25/2008) We purchased our LG almost two years ago, after delivery, we realized the doors wouldn't close properly. LG service came out, they couldn't get them to close, so they replaced the whole fridge. The French doors don't close easily, you must push them to ensure that they are sealed. Then, this morning, we smelled burning plastic, opened the fridge, and the Sensor Unit was hanging by its wires from the top of the fridge. Pressing the door switch buttons showed that the sensor readings went off, but the lights stayed on. Closed the door, used a wooden spoon to spread the door gasket--THE LIGHT WAS ON! I removed the bulbs, but noticed everything on the top shelf was very hot, and we were probably just a short time from catching fire. I have reported to the CPSC, but I'm sure I'm going to be out a lot of money for replacing this unit--how do I know that it has been fixed, and won't happen again? I will not buy any LG product again. Report Spam or Abuse ! Post By thomas Claussen (Guest Post) (07/22/2008) WE really liked our LG fridge. Tnen one evening my wife noticed a burning smell. It turns out the lights would not turn off and the whole plastic light unit was falling off of the fridge ceilling. Had to unplug the fridge to remove light bulbs. It took 15mins for surrounding plastic too cool to the touch. The fridge top lining was blistered & discolored. This happened just before we were going to bed for the night, this could have been a real FIRE HAZARD! Have had this fridge about 4-4.5 years. Also the ice maker does not stop making ice until you actually turn off the switch. If you have a similar problem please register a complaint with the Consumer Product Safety Commission. After reading of the same problem on this website we are going to replace fridge with a non LG unit, just so we can sleep at night. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post by Equine777 (1) | (07/21/2008) Contact Add me to list of really angry consumers! Yesterday morning I found the lights on in my LG Bottom Freezer refrigerator (model LFC25760SW). The doors were not left open but the lights had stayed on all night. The control panel cover had melted and was hanging down and the light bulb sockets had melted. We had to unscrew the bulbs to turn them off. All the food was ruined. This refrigerator is less than 2 yrs old and was $1500! I can't believe there is not a recall yet for such a serious fire hazzard. I did file a report with the US Consumer Product Safety Commission and with Consumeraffairs.com. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Donna Lurtz. (Guest Post) (07/19/2008) We have a LG, LFX25960ST. We have had it for 18 months. Our first service call was the first month and we have had service people here now 6 times. The icemaker breaks down every couple of months. The freezer went dead and we lost everything in there. We bought it a Home Depot. Neither Home Depot or LG will do anything to replace this piece of junk. NEVER EVER will be buy another lg or ge product. We bought a LG dishwasher at the same time. We have had the insides replaced twice on that. WARNING TO EVERYONE. NEVER BUY A LG APPLIANCE. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By SF Guest (Guest Post) (07/16/2008) I have LG model LFC25760 (freezer on bottom) that was purchased 2 years ago. Today I noticed that the casing around the light bulb was falling off its hinges (light bulb was hot) and there was a plastic burning smell. Also the food on the top shelf was warm. Thank goodness I noticed it before it caught on fire! I have a call into a repair shop to fix. For those of you that have experienced the same problem, were you able to get it fixed and has the problem reoccurred again? Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By SF Guest (Guest Post) (07/16/2008) I have LG model LFC25760 (freezer on bottom) that was purchased 2 years ago. Today I noticed that the casing around the light bulb was falling off its hinges (light bulb was hot) and there was a plastic burning smell. Also the food on the top shelf was warm. Thank goodness I noticed it before it caught on fire! I have a call into a repair shop to fix. For those of you that have experienced the same problem, were you able to get it fixed and has the problem reoccurred again? Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By no LG for me! (Guest Post) (07/10/2008) My LG bottom freezer fridge died 2 years after purchase. Read other people's posts and they describe what happened to mine, so I will not repeat. Warranty company sent out repair man who after a MONTH could not get the parts to repair. Called LG and the GE warranty company to try to get money back and both said no we do not refund money for appliances. I went to Home Depot with my receipt and demanded they refund my money or I will file a dispute with the credit card company I purchased it with. Manager was in a meeting at the time, but within HOURS the warranty company was calling my house REPEATEDLY leaving messages on my answering machine to offer a replacement GE refrigerator or a refund. Since GE OWNS LG and they are coming off the same assembly line in KOREA I declined the replacement and opted for the money back. 8 days later I received my check in the mail. Here is my advice to all appliance buyers: 1. ALWAYS buy the extended warranty for a total of 5 years for ANY appliance you purchase in this day and age. Appliances are not made to last. 2. ALWAYS buy your appliance on a credit card that is not affiliated with the store you are purchasing from. If your purchase turns sour, you can file a dispute, the credit card company will refund your money and battle it out with the company you purchased it from. Stores HATE credit card disputes because it makes their life hell when rates go up and they are threatened with their credit privileges being yanked. 3. NEVER buy a LG or GE product EVER! 4. Avoid buying appliances from big box stores. Go with the reputable mom and pop appliance shops who stand behind their products. You will pay more, but dealing with the big boxes when things go wrong is awful awful awful. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Unsatisfied Kenmore Trio Owner (Guest Post) (07/10/2008) PLEASE contact the US Consumer Product Safety Commission if you have experienced the bulb housing melting/potential fire problem with your LG refrigerator (also sold under the Kenmore Trio line). Please file a report even if you experienced the problem months or years ago, and even if your problem was fixed under warranty or if you paid to have it fixed. You can file a report at their website at: https://www.cpsc.gov/cgibin/incident.aspx or you can call them toll-free at 1-800-638-2772 or by send an e-mail to info@cpsc.gov I have already called to file a complaint, but more people need to do so if LG/Kenmore is going to do the responsible thing and fix these dangerous units. Sears/Kenmore is clearly aware of this safety problem, but they will not repair it for free as they should. Kenmore wants $500 to fix this problem. If enough people complain to the Consumer Products Safety Commission, the manufacturer of this product will be forced to recall/fix the product. This is very urgent and extremely important. Please file a complaint before someone loses their home, or someone loses their life because of this defective product. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Anne (Guest Post) (07/02/2008) Wow, I just got on line to see what anyone had to say about the LG frig LRFC22750SW and I am SHOCKED to see that many of you had the exact same things happen to your frig as happened to mine. This is CLASS ACTION LAW SUIT TIME. I'm going to talk to my attorney friends to get a referral for a product liability attorney. My house almost burnt down too and the light bulbs exploded in my face. These manufacturer and their "planned obsolescence" make me sick. I swear I have a second frig in my garage from the 1970's that my Grandmother won on the game show, "Let's Make A Deal" and the thing just keeps running. No it's not energy efficient but the money I spend on repairing this LG piece of junk could be used to power my oldie-but-goodie until the year 2099 and beyond! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Chris G (Guest Post) (06/23/2008) yup, the LG model LRFC22750 Bottom Freezer refrigerator is a lemon. Have already had a service call for an evaporator fan replacement + labor. Also had to have them de-ice the icemaker. $200 repair! Now the digital sensor control has melted.....sound familiar? All within 2 years. Don't buy LG unless they sell toilets. Then you can flush your money away. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Cindy. (Guest Post) (06/23/2008) Model LRFD2585OST Bottom freezer. Freezer door doesn't seal properly, evaporator fan replaced, and ice build up under drawer so you have to physically chip it out to correctly close the freezer door. I am calling a repair man again to fix this problem. The refrigerator runs hard trying to cool the freezer - I am afraid of it catching on fire as the outside of the sides of it are very warm. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Life is not good (Guest Post) (06/12/2008) Wow! $2800.00, stainless steel piece of junk, LG bottom freezer sitting in my kitchen unable to use because it nearly caught on fire. The dome is melted and hanging, it was so hot the plastic containers on the top shelf were warped. We are lucky to have been home when this happened and not on vacation, which we were planning the next week. No doubt in my mind LG would be paying for a new house instead of a fridge. Our unit is 3 months short of being under warranty and I was reminded of this several times during my complaint to customer service. BUYER BEWARE! I just ask LG to step up and do the right thing, we are paying customers who want a company to stand behind the product. It is obvious that this model has a problem, why do you think this model lasted only 1 year? The LG is a fire hazard. Will it take someones house catching on fire or my 3 children burning up for you to do something? We have ALL been ripped off by LG. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Mark (Guest Post) (05/22/2008) Same here. The top lighting console has melted and unfortunately there is no recall on the item and it's out of warranty. $2000 of wasted money. Never will buy an LG product again. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Guest (Guest Post) (05/10/2008) We bought our fridge from the Brick (Canada) and we've had problems from the latch breaking, the sealing coming loose, ice building up in the freezer and the plastic melting off. Luckily, we bought extended warranty and the company - Trans-Global Services have been great with us. When the technician came, he was familiar about the overheating problem and said there's a replace part that contains a thermostat for the lighting unit which will automatically shut off the light when it gets overheated. I believe Transglobal will service anywhere in Canada - if you're interested, the website is: http://www.transglobalservice.com/en/index.html Good luck! I'm just crossing my fingers that my ice maker doesn't freeze up like some of the other owners! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By P. Fergy (Guest Post) (05/07/2008) We purchased our regrigerator two years ago and up until 2 days ago I was happy with the product. NOW I label myself FURIOUS. LG was only helpful enough to tell me that my refrigerator was out of warranty and gave me the telephone number of the repair people that they use. In other words, they didn't really care because they knew that they were going to get money out of us anyway because we had to order new parts. We had to have a grille assemply fan, PCB Assembly, Controller Assembly, and a motor installed (at our cost). Wiring was burned out along with the freezer motor. The motherboard and back grill was out of date, so it had to be upgraded. This refrigerator is only two years old and it is already out of date????? Kind of like the computers that you buy today. Whatever happened to refrigerators and appliances that you only had to replace every 15 to 20 years?? Those days are long gone. Now you are going to have to take out a loan just so you can replace your appliances every 2 to 5 years. LG is not great and I will never buy another product from them again. Oh by the way, the company said that some of their parts are made in Korea, let me guess where the other parts are made, can you? Yes your probably right. If you broke the refrigerator down you would probably see the tiny writing. Is anything made in the USA anymore? We were not offered an extended warranty from the place that we bought the refrigerator from, now I know why!!!! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By kim (Guest Post) (04/20/2008) I too am suffering with my LG LRFC22750SW 3 door fridge-I came home to find the lights had melted the temperature display module and the inside of the fridge smelled of melted plastic and the food on the top shelf was warm. I called the company that fixes LG and they didnt even need to come out to see what was wrong-he said he'd seen it many times and will come out when the part comes in and will also install some sort of modification so that it doesnt "overheat" again-I don't know where to start complaining. I am now also noticing quite a frost buildup in the freezer and i will have the repairman check that out too when he's here.I have a 2 year warranty and I am going to see if I cant extend it. Any suggestions about who to complain to first would be appreciated-I am in central Canada Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Glenda (Guest Post) (04/12/2008) Our fridge also had the melting of plastic problem at the top of the fridge & the casing dangling by a wire. Then there is the lighting that only works intermittently & doors that don't stay closed. The freezer has had mutiple times of frosting up causing the fridge to become very warm. Today the FF ERR message has shown up & nothing seems to correct the problem. No one in Ontario, Canada seems to be interested in repairing it - as parts are hard to get. In the meantime all our food is spoiling... Life is NOT GOOD with LG! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Dian (Guest Post) (04/11/2008) I am very unhappy with this product. I had the same melting problem and LG will not cover it for us either. We paid almost 400.00 to have it fixed. It was manufactured in April 2006 and they would not cover this. Customer Service acted like they never heard of this problem before. I think they should have recalled this refrigerator and fixed it for anyone that already had one. This is a fire hazard and I'm afraid they are going to wait till someone get hurts or worse before anything gets done. I contacted Fox 5 investigates and was hoping they would look into this, but I have not heard anything from them. I was hoping they could at least warn people of this problem so nobody buys one of these until something is done. I really hope nobody has to die before someone makes LG recall this item. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Tiffany From Portland, OR (Guest Post) (04/07/2008) Our LG bottom freezer refrigerator Model #LFX25960 ST started smelling like melting plastic at which point we discovered that the casing around the lights was melted to the top of the refrigerator. We had to unplug the unit to let the lights cool off so we could pry the cover off and take the bulbs out. I have no doubt that this could have caused a fire had we not discovered it. LG customer service has said it is not their problem since our warranty has expired. Since when is a faulty design the consumer's problem? We understand that it is buyer beware but we didn't expect a fire hazard when we bought a refrigerator! We will never buy or suggest and LG product again. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Kristen (Guest Post) (04/06/2008) Add me to the list of unhappy LG customers. Our problems started just a month or two off warranty, when the water filter froze and exploded. Lg agreed to extend warranty to have that fixed. A few months later, I came into the kitchen one morning to discover that everything on the top shelf of the fridge was hot (not just warm), and the light fixture housing had started to melt. (same problem that others here have reported--light staying on after the doors close). When I called LG, the woman I spoke to said that problem was "cosmetic" and not covered. On what planet is melting plastic, ruined food and a potential fire hazard a "cosmetic" issue? After unplugging the fridge, it seemed to resolve, until a few weeks later when it happened again and the entire light fixture melted off entirely. Two days later we got the ER FF message. Both I and the repairman have tried multiple times to get LG to take responsibility, but they will not. I was told that they will only extend warranty once, and I used up my turn for the exploding water filter. It's very disappointing that they won't take any responsibility for this clearly defective model. Will someone's kitchen have to go up in flames before they do something? I just threw out another fridge's worth of spoiled food and am awaiting yet another visit from my repairman. Do not be sucked in by the slick looks of LG's products or their great marketing campaigns--there is no substance behind the style. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By (Guest Post) (04/03/2008) I have an LG 3 door fridge with the freezer on the bottom and this thing is a lemon. When called and complained less than 90 days after receiving the unit, they told me refrigerators were supposed to freeze your food. Finally after fighting with the supervisor and Home Depot telling me never to shop at their store again, a repair guy came out and adjusted the thermostat. Let me tell you, it has never worked right, but it worked enough and the pain of communicating with them was so great; I did not call back in to LG. Now this morning, the panel malfunctioned. I have owned the unit for less than 8 months. LG customer service and Home Depot both have failed to take responsibility for the fridge and I am left with a big hunk of junk and $2500 poorer. The only option I have is when I return home tonight to call back in to LG so they can verify the serial number on my refrigerator. As if I would go and spend another $2500 on one of their lemons. I would not waste my money. I could think of a lot of better things to do with $2500, like flush it down the toilet. At least then I would know my money is going down the drain. If you would like to do something about LG and their inadequate products, file a complaint with the Federal Trade Commission at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By LG Customer Nver Again (Guest Post) (03/24/2008) LG is a poor company to deal with when their products fail. For those that posted they love them, I'd wage they work for LG, or their family member does. I've been researching a problem with a LG refrigerator less than two years old. The defrost problem is epidemic from what I've seen. Remember that all the products that are made poorly end up in our dumps, add to pollution and cost our younger generation more and more. Quality used to be American made, but I guess those days are over. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By (Guest Post) (03/22/2008) When our LG was one year and one day old it started making a terrible noise. We called for a repair and were told it was a board that would be $400 to fix. Now today, six months later the darn thing has just stopped working. Never ever again will I pay for LG "quality". I am so upset right now! Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Sarah (Guest Post) (03/17/2008) I have a three year old LG refrigerator (model LRBN22514SB). Last week it stopped cooling without warning. What the heck! It was really expensive! I called a service repair guy and he told me LG appliances are cheaply made and then after that he told me I needed a new control board which he estimated at over $300. I am so upset and did not get much satisfaction from LG customer service. I will never buy another LG product again...like the man said above I have Maytag appliances that are well over 25yrs old and NEVER had ANY problems. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By tammy (Guest Post) (03/02/2008) I bought the lg bottom freezer two months ago. It stopped cooling today. customer service not very nice. They are coming to fix it tomorrow but I'm sure they will not replace the food. I will not buy any lg product again. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By Tina (Guest Post) (02/29/2008) I don't have an LG bottom freezer fridge, but have a side by side,model LSC21943, it was delivered on 11-30-07 and had two minor problems the day it was delivered that were repaired by the installers the next day. It still has never made ice, instead of replacing it, LG wants to fix it, HH Gregg where we purcheased it has also given us the run around. I wanted to replace it with the bottom freezer model # LFX21960, however now I think I just need to ask for a refund and buy another brand. Any suggestions? Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By M. C. Kuhn (Guest Post) (02/18/2008) I have filed a complaint with our State Attorney General's office. I highly recommend others who have suffered due to this company's shoddy products should contact their AT offices also. I believe a class action lawsuit is in order, and it would seem there are plenty of people who would join such a lawsuit. Report Spam or Abuse RE: LG Bottom-Freezer Refrigerator Reviews Post By M. C. Kuhn (Guest Post) (02/17/2008) We also had the temperature control unit and light bulb housing melt and fall down into the refrigerator. I am afraid if we had not come home when we did, we may have had a house fire. This electrical problem melted the plastic housing and cover plate. The light bulb units were charred and the bulbs had broken due to the heat. I believe the bulbs just did not turn out when the door was closed. Could be a problem with the magnetic door latch. Report Spam or Abuse LG LRFC22750 Bottom-Freezer Refrigerator Post By A Fenton (Guest Post) (02/03/2008) Add me to the list of those unhappy with the LG LRFC22750 Bottom-Freezer Refrigerator. The light bulb housing started smoking and burned and melted the temperature control box. The box was hanging from the control wires. I am getting some frost in the freezer because the door does not close properly due to ice build up inside the rubber gasket. I will NEVER buy an LG product again. Poor work