Repair > Appliances > RefrigeratorMarch 31, 2011

Whirlpool Ice Maker Not Working

My ice maker stopped working on my Whirlpool side by side. How do I check to see whether it's the actual ice maker or the water inlet valve that is not working? Help!

By Dan from GA

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I replaced my Whirlpool ice maker with the proper replacement. When I plug it in, I do not think it is getting any power. I used the cable that came with the new one, and even swapped out the old cable, which fit perfectly. But I don't think I have power to the ice maker. The ice maker model is IM943, 4317943 also is the replacement number.

Alan from Chapel Hill, NC


RE: Whirlpool Ice Maker Not Working

I would call the manufacture or there should be instructions to check if you have power. The covering in the front of the ice maker can be removed and there should be a few little holes that are labeled either by numbers or letters. You'll need a heavy gauge wire to check to see if you have power. Please follow the instructions or call Whirlpool to use this way of checking for power. (08/07/2007)

By joe


I have a Whirlpool Conquest side by side fridge. The ice maker just quit on me. The water still dispenses from the door. What should I try doing?

Paul


RE: Whirlpool Ice Maker Not Working

This happened to me several years ago and they had to replace what they called a dole valve. (05/10/2008)

By Barbara

RE: Whirlpool Ice Maker Not Working

Check the arm to see if its raised or lowered. With summertime approaching, don't forget to change your water filter also. A clogged refrigerator - ice maker water filter can reduce the water pressure so much that the water valve will not function properly in the ice maker. The intake water line could also be frozen where it enters the freezer area causing a blockage.

http://www.apwagner.com has some great deals on replacement refrigerator water filters. (05/23/2008)

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