LG Bottom Freezer Lights Won't Turn Off

RE: LG Bottom Freezer Lights Won't Turn Off Post By Robert Demick (Guest Post) (09/20/2008) My French door LG refrigerator is 15 months old and the refrigerator lights stayed on when the doors were closed and melted the light fixture. I contacted LG Customer Service and they are repairing this problem under an extended warranty as its a fairly common problem. They will install a new fixture and a new pcb (circuit board). You need to send them a copy of your purchase receipt and they will give you a case number and set up a service call. Shame this had to happen, but their fix was prompt. Report Spam or Abuse RE: LG Bottom Freezer Lights Won't Turn Off Post by vitaloo (13) | (07/25/2008) Contact I don't have an answer for you - but rather, a question - How did you know the lights were staying on? I have an LG bottom freezer and to my knowledge this is not happening - my frige is 2 years old as well. Report Spam or Abuse RE: LG Bottom Freezer Lights Won't Turn Off Post By Peggy (Guest Post) (07/23/2008) I also have an LG refrigerator and I have had problems with it. Had a freezer fan replaced the first year which was under warranty, then had to have the chain drive on the roll out shelf replaced which I had to pay for. I bought it from Home Depot, called them and they gave me the name of a repair service. Will not buy another LG Refrigerator, should have gone with another brand. Report Spam or Abuse RE: LG Bottom Freezer Lights Won't Turn Off Post by Laniegirl (17) | (07/23/2008) Contact Shouldn't there still be a warranty on it? Really, if you don't get any response, I would threaten to go to top management. That always works and they do not want to lose you as a customer. Report Spam or Abuse RE: LG Bottom Freezer Lights Won't Turn Off Post By (Guest Post) (07/22/2008) I used to work at Home Depot, LG products are not the greatest, and they are terrible about fixing things through themselves. But If you can get a hold of someone in the appliances department or even a manager and explain that you need help getting this taken care of they may be able to give you a list of authorized repair companies in your area. Now given that I have worked for Home Depot I also know that it may take you a few tries before you find someone that knows enough or cares enough but I truly hope someone there will help, there are people who do care so stick with it. Good Luck~S Report Spam or Abuse