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Mine was stuck as well. You need to remove the top cover by unscrewing the top in the back, then slide it backwards and lift it off. You can then get to the dispenser to release the door. My fabric softener compartment was the culprit. It had warped just enough to get caught.
By Anonymous 11/11/2009
I don't know about troubleshooting dispensers for front loaders but I don't see why you couldn't just place laundry soap directly on the clothes. I do that in a top loader instead of using the dispenser. The only word of caution would be is to evenly dispense it and especially if it's powdered laundry soap.
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