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(submitted via email)
Thank you all for your feedback! After responses were sent, I found that although I e-filed my taxes; I was still able to print them out (as if I were mailing). I did the same for the 2nd site(www.taxact.com). Although they are different sites, the printed forms are exact. I just compared them line by line and found the error was in the daycare expenses. (TaxAct words the question in a different manner, therefore I entered information I didn't need do which resulted in what appeared to be a larger refund).
Joanne
Turbo tax has a guarantee that their tax refund is higher. So I would call them.
The advice the others gave is excellent. I just have something for you to think about for next year:
The IRS website has a free program you can use. I've used it before and it's very user-friendly. Since I'm now visually impaired and am oly lately getting back into filing, I've been chicken to try it yet, but the thought is getting more attractive every day.
I'd much rather know I only have myself to blame if there's any discrepancy, than have to trust anyone else to get the numbers entered correctly!
Just curious what is the name of the 2nd tax site that you used? I also use Turbotax and would love to get a bigger refund. thanks in advance
You can also file an amended return (a 1040x) and receive the additional refund difference in a separate check. The free filing services may not offer you this form, but it would be worth seeing how much it would cost to file, or even complete the form yourself.
Compare the two returns to find the discrepancy which resulted in the difference. Check total income, credits, deductions, exemptions and the all important taxable income which is used to compute the tax. Then check amounts withheld and/ or estimated taxes paid.
A taxpayer can file a Form 1040X, within a certain period, to correct an income tax that has been previously filed. I hope this helps.
I do not know the answer for sure, BUT you might start with Turbotax. Their surposed to back up their products.