Computer Locked on the Windows Screen?

My computer is locked up on the Windows screen. My son tried making himself the administrator and forgot the password to get past the Windows screen. Is there anything I can do to get past the Windows screen and set a new password?

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June 10, 20190 found this helpful

If you have an Hewlett-Packard try method 2 here h30434.www3.hp.com/.../247032

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Computers TroubleshootingJune 10, 2019
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