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Dealing With a Coworker that Speaks Too Loudly

I work in an office environment, in a cubical. The company just hired a new guy and he is so loud that sometimes I can't even hear my customers on the phone. I have mentioned this to him many times, but he still laughs so hard that I am sure the walls shake. I sometimes pretend to say to my customers, "Sorry I couldn't hear that, can you speak louder because it's so loud here." He still doesn't get it. Should I ask my boss if I can move? or have him moved?


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February 15, 20190 found this helpful

How awful! My suggestion is to think of 2 or 3 solutions and present them to your boss with "which one do you think we should use?" Good luck!

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February 16, 20190 found this helpful

I suspect he has a hearing problem. Speak to your supervisor and let him or her handle it.

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February 16, 20190 found this helpful

Speak louder than him.

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February 16, 20190 found this helpful

Problems like this happen sometimes but it may be easier than having to tell your boss that someone has "body odor".

Tell your boss (hope he has a private office) and explain that you have mentioned it to your coworker but it has not changed and that it is making it difficult to do your work.


I would leave the solution up to the boss.

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February 16, 20190 found this helpful

I lived in cubicle land for a long time and hated the coworkers with the big voices! Ugh! Such a challenge because you have to work with these people every day.

Is he being loud on the phone with customers or to co-workers?

If it is to co-workers, perhaps in the coffee room you could catch them together and ask for help by saying something like "hey Jane and John, can you help me with something? I don't know if you are having the same issue I am, but I keep get these soft talker customers. They are so hard to hear on the phone and I am so afraid I am going to miss something when I talk to them because they talk so soft, and sometimes the noise level in the office is so loud. Do you think you guys could go with me to (NAME YOUR BOSS) office and talk to her so we can figure out how to get everyone on the floor to keep the noise level down during the peak phone times?"


Keep it light, ask for them to help, and don't place blame.

If it is just him and it is on the phone and to customers, you could have the same approach, to ask him to help. Make him feel important.

If that doesn't work, DOCUMENT WHAT YOU HAVE DONE, then take the document to your boss yourself and say, I spoke to John on Wednesday at 3 pm and asked him about helping keep the noise level down in the office. He is a great worker, but he is often quite loud and since we talked, I am still having trouble hearing my clients. Do you think we could have a quiet time rule on the floor while the phones are active? I think this is important so we can gie the customers our undivided attention.

Post back how it goes!! So sorry you have to deal with this. It is so challenging working in cube land.

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February 17, 20191 found this helpful


I would absolutely go to your boss and ask to be moved to a different location, for the sake of your customers.


If this comes up several more times, with other workers sitting next to him, the boss will realize that he needs to work in another location, where his louder-than-normal voice will not be such an interruption.



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February 18, 20190 found this helpful

You have been working there longer than the new co-worker. Express your concerns with your boss and hopefully that can be resolved.

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February 24, 20190 found this helpful

Definitely nothing wrong with asking ,especially if it is affecting your work performance.Ask boss if you can wear earphones and listen to music to drown him out

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February 26, 20190 found this helpful

Moving is not the answer....change Ur tactic....speak louder than him... trouble him....he should get the message

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March 10, 20190 found this helpful

I believe he needs to have hearing checked. A family member had hearing issues years ago and spoke too loud.


They got hearing aids and after about 2 weeks were able to adjust fine to appropriate volume. That was 25 years ago.

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March 12, 20190 found this helpful

I find humor to be the most effective and least offensive answer to a lot. The next time your co-worker raises a loud ruckus, I would stand up and say, with a half smile: "'Joe', at the end of the month, I'll give you $20 bucks if you've learned to lower that big bahzoo of yours so I can get some work done!" If he seems hurt, quickly say "And for extra good behavior, I'll throw in a case of Bud." It makes for much better work relations to preserve a co-worker's feelings and pride. Show him that you're not a prig, but desperately need his help (in this case, meaning -- but not saying -- you need him to lower his voice).

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