Has Anyone Used "Magic Jack"?

I just wanted to know if anyone has tried Magic Jack phone service, and what they think of it? It is used through your USB port on your computer. They claim you get local and long distance for 19.95 a year and that includes Canada. Too good to be true? So I am asking if anyone out there has used it, and how they liked the it. Any input would be appreciated.

Kim from Rogers, AR


Has Anyone Used "Magic Jack"?

My retired parents use it exclusively as their home phone. They love it. They have been very pleased with it, the reception is good and the price is awesome! (10/15/2008)

By Candy

Has Anyone Used "Magic Jack"?

I have 3 of them, 2 for business and one for personal use. It works very well, calls are clear and its easy to use. I bought a 5 year plan which makes it even a better deal. Unless you have power backup it won't work in a power failure. Land lines are more reliable, but for the price how can you go wrong. (10/31/2008)

By Gary

Has Anyone Used "Magic Jack"?

Don't waste your time and money. Stay away. When it sounds too good to be true, it usually is! They have something hidden in the terms of service: if you call too much, they will cut you off and ask for more money. Did a google search and it has happened to many people already, so, "unlimited" is not in their dictionary! (11/06/2008)


By fed up

I used the Majic Jack for personal and business

So far it works fine and I have absolutely no complaints. What a great little product. it is superior to Tracfone by far! (11/08/2008)

By Bob K

Has Anyone Used "Magic Jack"?

I have, if you buy this device make sure to spend another $7 or $8 and buy a A/C USB adapter, or you will have problems. They are caused by heat from the computer and the lag of power when every USB hub on your computer is used and clogged-up. I have had MAGIC JACK for over a year with out no major problems until now.

I was very frustrated that the phone worked fine and now it is so hard to hear, luckily I found out what the problem really was. Don't buy a Magic Jack if you don't have a A/C USB adapter. They are cheap and will give you 4 -10 extra USB slots that you probably need on your computer anyway.

When all your slots are used up on your computer, everything on your computer seems to suffer who knew, something so simple. Magic Jack should give you the option, to purchase on when you buy the phone but they don't offer that yet. I hope I explained it well enough.


If you want to save lots of money and have some patience I would say yes buy the Magic Jack.

By m72

Has Anyone Used "Magic Jack"?

Works for me. Yes at times I hear a clicking noise but it goes away. As other people have stated they bill you right away not at the end of 30 days. The customer support is poor. But for the price, the good out weighs the bad. (11/18/2008)

By Jeff

Has Anyone Used "Magic Jack"?

For $39 for a year of free phone service best deal. I was thinking even if it was a scam I could spare the few bucks and return if not satisfied.

Just getting a telephone number dedicated to me was great. I have one for business and bought another for personal. FYI -The call forwarding is the best because the calls are perfect when I forward to cell phone. Love it! $20 bucks every year after the first. (11/30/2008)

By Best deal ever

Has Anyone Used "Magic Jack"?


After you have the magicJack® softphone on your computer screen, you should run TCP Optimizer (it is on the net) and do the following to "tune" your computer to run the software most efficiently:


  • Choose your maximum Connection Speed from the slider bar (the maximum available bandwidth, in kilobits per second)
  • Choose your Network Interface, or check to Modify All Network Adapters
  • Pick "Optimal settings" from the radio-buttons near the bottom of the program
  • Click on the "Apply changes" button and reboot

The "best" use for the program in my view is to use it as follows:

  1. Inexpensive Secondary Telephone Service
  2. Excellent adjunct to expensive prime time and/or poor indoor Cellular Telephone Service
  3. Distribute magicJack® phone number to all contacts as primary contact number
  4. When outdoors have the magicJack® phone number forwarded to cell phone
  5. When indoors use magickJack® phone number to reach and be reached by contacts (12/11/2008)

By Eric

Has Anyone Used "Magic Jack"?

I installed this device for 2 of my customers and then for myself and have had not one bit of a problem on any of them. Do you want me to believe I am just lucky that 3 out of 3 went in and performed?


I read all of these comments. Before I continue I should add that I have been a PC tech since 1982 and a network engineer since 2001.

I suggest that all of you whining about the performance:

  • Clean up your hard drives.
  • Run a spyware removal tool.
  • Scan for virus infections.
  • Add more RAM to your old PC.
  • Spend some money and buy more bandwidth.
  • Have someone who knows computers tweak your TCP/IP stack so it runs at maximum efficiency.
My Magic Jack is plugged into a 2.2ghz dual core Dell with 2 gb of RAM, no spyware, no virus issues, and a 15 mb down, 1 mb up cable connection. I have not had one dropped call, I have no echo issue, no "stuttering" problems, no nothing.

The stuttering comes from TCP/IP packets being dropped, a symptom of a poorly setup computer.

It's way too easy to blame the product because you don't know what you are doing or how to maintain a computer. You folks who are not even ready for AOL should just stay away from higher level technology like VOIP. You can not take one person's complaints and apply them to your situation.


Bad bandwidth will cause stuttering.

One guy said his brother has one and it works fine but his does not. Basic troubleshooting, switch them. If the "good" one does not work on the PC where the "bad one" is usually connected, then it is obviously the PC or the amount of bandwidth. Likewise, if the "bad" one works in the other computer it indicates the first computer is the issue as well.

Apply some logical troubleshooting steps here instead of just immediately saying the device is bad. It's a fine product that works well on a good connection and a good computer. (12/22/2008)

By ese

Has Anyone Used "Magic Jack"?

I just installed it earlier this morning & had it working in no time. 3-5 minutes. Did all kinds of tests, in and out. Sound was good. Registration was simple & I had my new phone number provided very quickly.

I purchased it 2 weeks ago, and I did go on different bulletin boards like this one, (due diligence and all) and read all kinds of comments: Good & Bad!, before I actually made the decision and bought one.

But, I learned this, most of the problems were not with the Magic Jack Device! The problem was usually with the user's computer or internet connection.

I found out the following, prior to buying one:

  • Have Broadband connection with good bandwidth
  • Good & cleaned up computer, no viruses, spyware, etc
  • Decent amount of memory
  • Connect directly into "Computers" USB port, not a hub
  • If no extra USB Port, then buy a AC Auxilliary Powered HUB, not a cheap one with no aux power
  • Restart your computer each morning if always on
  • and finally, once a week - cycle your modem and router. Turn off, disconnect from power source then re-power and turn on.

I plan to enjoy this unit and truly enjoy the savings. (01/03/2009)

By GuestABC_123

Has Anyone Used "Magic Jack"?

Magic Jack is easy to setup and the quality is great, but it will not work on Vista 64bits. No problems whatsoever using Xp and Vista 32 bits. (01/15/2009)


Has Anyone Used "Magic Jack"?

  1. You can buy Magic Jack from radio shack, no need for online/TV ads.
  2. It's a ripoff.
  3. Use Yahoo messenger to make and receive calls! I loaded my acct with 10$ and I've been making calls for like 3 months with it. It's 1 cent a minute.
  4. To receive calls, you can pay 29.99 for the year, and pick your own number.
  5. International calls are 3 cents a minute.
  6. Magic Jack IS SPYWARE. Basically,they sell your info. Read the T.O.S.
  7. Don't make "excessive calls" they will shut you off, then have to buy minutes (they never explained to me what "excessive" meant, never got a clear answer). (01/19/2009)

By fooled

Has Anyone Used "Magic Jack"? - Yes, and the ads are annoying

Been using Magic Jack for awhile, it's OK except for the ads. I found a free software to block or disable the pop up advertisements, check out "Magic Block" you can google it (01/27/2009)

By SalvadorF

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