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Using Magic Jack

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Using a computer phone service can present challenges. This guide is about using Magic Jack.
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June 25, 20170 found this helpful

Using a computer phone service may require a different way of adding a personal greeting. This is a guide about recording a voice mail greeting on magic jack.

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Questions

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By 0 found this helpful
March 20, 2009

Can you use the Magic Jack phone with satellite internet? I would love to cancel my phone service and dial up and get satellite. I've read the reviews on the site and am willing to try it to save money. Thanks.

Mindy

Answers

March 21, 20090 found this helpful

I don't know but the magic jack phones have drawbacks.

I've heard they do not work with phone systems that force you to enter numbers like when you're calling to place an order or check on your credit cards. There are some business that do not allow you to speak to a live person anyomore so that may be a consideration for you.

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I've also read that they do not work with 911 autotracking so if God forbid you had an emergency and someone couldn't speak after dialing, no one could find where the call is coming from.

I have also been thinking about getting it as a long distance phone and keeping a minimal home phone to be safe.

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March 21, 20090 found this helpful

Do a search on Magic jack before buying. Sounds to good to be true, and it is. L

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March 22, 20090 found this helpful

In my local paper a tech reporter ordered Magic Jack and wrote a review on the item. Review was not favorable. And of course if you have a power failure or the puter crashes you have no phone service.

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March 23, 20090 found this helpful

Check the local area before you invest and sign a contract with a satellite service. We have hughes.net it cost $100 a month and isn't much better than dial up. We are locked into a 2 year contract.

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March 25, 20090 found this helpful

Mindy, NO they do not work. I found out the hard way by getting the satelite (2 yr. contract) then ordering Magic Jack..I configured everything like the site stated, emailed them and then was on phone with 2 different people and finally they listened when I ASK AGAIN if it worked with the satelite, and the answer was NO.. they refunded my money but still have the 2 yr contract with Hughes Net.

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May 8, 20090 found this helpful

I was told by one of the MJ reps that it will not work with Satellite.

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January 21, 20100 found this helpful

I have Vonage, and actually like it, most of the time anyway. It is through the computer like Magic Jack is too, and with Vonage, a high speed internet.

Anyway, I was told that if the power is off, just plug your phone into your old phone jack, and you can call 911 that way, so atleast we are not stuck w/o power. It sounds like it would work with anyone who has Magic Jack also.

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September 17, 20100 found this helpful

To dh8 they are very nice especially on "phone systems that force you to enter numbers". I do it all the time. I use the computer dialer and use the screen keypad to enter numbers works like a charm. best feature is handset or headset switching. I work on my computer while waiting to speak to someone and set it headset as soon as I hear a voice I pickup the handset and talk saves me plenty of time. the drawbacks are if your computer looses internet signal then no phone but there is voice mail. If your downloading then you will have problems with communications. and the biggest problem is it takes over your computer while starting and it takes a long time and if the program is not loaded on your computer, your not going to get any calls. I overcame most of these problems using Google voice it calls my magic jack and my cell so I always get the call. If my cell dies and magic not on then I get voice mail. as far as satellite I don't know never had it never will.

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December 23, 20110 found this helpful

I still have my old magic jack, but the call quality is somewhat good and bad, but I gave magic jack another try by purchasing their new magic jack plus unit. Guess what, this upgrade is totally awesome, no dropped calls and sound quality is like just my regular phone line, no low sounds quality. I have it connected directly to my wireless router and always on (without my computer being on). Good job Magic Jack!

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March 12, 2009

Does the computer have to be on for the phone to work when using Magic Jack?

Polly

Answers

March 12, 20090 found this helpful

Hi,
Yes, your pc has be ON before you can use magicjack, I have Majigjack in the Philippines and it saves me a lot of money.
Thanks,Mary

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March 12, 20090 found this helpful

And if you lose power you don't have a phone.

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Anonymous
March 14, 20090 found this helpful

Be aware that Magic Jack does not work for everyone. Many have little or no results. There are lots of forums/blogs on the net related exclusively to using Magic Jack where you can read up and do some homework before purchasing.

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March 14, 20090 found this helpful

yes, PC has to be ON! Its VOip -- voice over internet protocol.
I have Magic jack on my Mac and use it everyday. It's on from 7am to 11pm and during the interim I rely on my cell phone placed in the bedroom. Works great and costs only $20 a YEAR!

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May 8, 20090 found this helpful

Yes your computer has to be on. It can be in a sleep state or hibernate but you cant completely turn it off, the phone wont work. I use to have Vonage which basically works the same way as magic jack, you need the internet in order for it to work. Also if your in the process of restarting your computer, which shuts down the MJ, it wont work either and MJ will have to reload but once your on, your golden.

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By 0 found this helpful
November 26, 2012

I have DSL with AT&T. Can I use Magic Jack Plus?

By Irmi M.

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November 28, 20120 found this helpful

I have DSL and also use MagicJack Plus. Works great!

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By 0 found this helpful
March 9, 2010

Has anyone used the Magic Jack to send and receive faxes and if so what brand fax machine? I can receive faxes through my Lexmark, but am unable to send. I want to buy one that can do both.

By Jeff from Tampa

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