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Phone Does Not Ring Using a Magic Jack Go Device?

I have a new Magic Jack Go for my landline phone I have my number ported to it and it is ready to use. My problem is I can make outgoing calls, but when I get a incoming call, the phone does not ring. The caller gets a message that I am not available.

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Gold Feedback Medal for All Time! 949 Feedbacks
December 16, 20180 found this helpful

You should go to the source for help with this:

www.magicjack.com/.../

 

Bronze Feedback Medal for All Time! 196 Feedbacks
December 16, 20180 found this helpful

There are a bunch of videos on YouTube about fixes. I have a link below to get you to them.

www.google.com/search?client=firefox-b-1&q=magic...

I agree with cybergrannie, though, it may be best to go to the horse's mouth on this one.

Post back what you learn! Good luck!

 

Gold Post Medal for All Time! 677 Posts
December 16, 20180 found this helpful

You can contact them at this website www.google.com/.../magicJackGO.html

 
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