Phone Does Not Ring Using a Magic Jack Go Device

I have a new Magic Jack Go for my landline phone I have my number ported to it and it is ready to use. My problem is I can make outgoing calls, but when I get a incoming call, the phone does not ring. The caller gets a message that I am not available.

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December 16, 20180 found this helpful

You should go to the source for help with this:

www.magicjack.com/.../

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December 16, 20180 found this helpful

There are a bunch of videos on YouTube about fixes. I have a link below to get you to them.

www.google.com/search?client=firefox-b-1&q=magic...

I agree with cybergrannie, though, it may be best to go to the horse's mouth on this one.

Post back what you learn! Good luck!

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December 16, 20180 found this helpful

You can contact them at this website www.google.com/.../magicJackGO.html

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