I sent a package on January 29, 2015 to a friend who lives in Uruguay. I'm from New Jersey. This is the first time I've sent anything through the post office and well it might as well be the last since it's already March 13, 2015 and he still hasn't gotten it. It does have tracking and it says that it departed Montevideo, Uruguay. Does that mean it's being sent back to me? Cause it's been stuck like that since the 7th of February and I have no idea where it is now. I apparently bought insurance without realizing and it's a large flat rate box. What should I do?
By Kim
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Contact your local post office for help. However, once a package has left the US, the USPO has no responsibility for how the package is handled.
Has your friend checked with their local post office? Or customs?
Most likely they are the ones that will have to do the checking.
US postal service insurance does not always cover nondelivery to a foreign country.
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