Removing Sticky Residue from a Couch Pillow Insert

I stored a large white inside pillow of a Crate and Barrel slip cover couch in my closet for a few weeks. When I went to put the pillow inside it's pillow slip cover, I noticed the pillow was very sticky in a four by two inch spot. I can't take the sheet off of the stuffing. So how am I supposed to clean the sticky stuff off of the pillow? Help, please, so I can put the couch back together.

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May 30, 20180 found this helpful
Best Answer

Lightly moisten a cloth with rubbing alcohol and hold it on the residue for a couple minutes, then wipe with a clean wet cloth, then a dry one.

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May 29, 20180 found this helpful

Try Goo-Gone

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May 30, 20180 found this helpful

it would be good to know the nature of the sticky stuff, is it gum? Tar? soap? glue?

i would try acetone or rubbing alcohol or Goo Gone in any event

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June 2, 20180 found this helpful

Is the white pillow from CB also? If so, Crate and Barrel has an excellent customer service team.

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Maybe they could give you some insights if it was a product defect (with the cover) that caused the issue or they could suggest a cleaning product that won't be harmful to the fabric on the white pillow.

I don't see any complaints about anything similar online, but you never know if someone had a similar issue.

Is the white pillow new or newer? If it is a CB pillow and if you explain the situation, maybe they would send you a replacement...especially if they can't tell you what may have caused the issue.

I would only go that route if I was positive that the issue was caused by the case it and not that something dripped on to it thru the case.

A link to their customer service is www.crateandbarrel.com/.../contact-us

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