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Ice Won't Dispense Through Door?

I have a nearly new refrigerator with ice in the door. The icemaker makes plenty of ice and when I hold a glass to the lever, a sound is made but the ice only dispenses once in a while.

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After the first couple of times, we stopped trying and we scoop the ice out of the tray. The water dispenses fine. What could be the problem?

By Tracey D

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Silver Post Medal for All Time! 255 Posts
December 3, 20170 found this helpful

Make sure the ice shoot in the door is not blocked. We got a new one last year and had the same problem.....there was a piece of plastic tape in there....removed it and it fixed the problem.

 

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