Samsung Refrigerator Ice Maker Will Not Dispense Ice?

April 7, 2017

A Samsung ice maker that is not working.I have a Samsung RF4287HA fridge. It will not dispense ice cubed or crushed, but does make it. Also if you select the cubed instead of the crushed it does not light up. Does anyone have an idea on what is causing this problem?


Thanks in advance.


Diamond Post Medal for All Time! 1,298 Posts
April 7, 20170 found this helpful
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Do you know if your fridge has a warranty for a free tech to come out and fix the problem?

There are a lot of potential reasons according to online research so it's hard to self diagnose. Not a cheap fix either for some of the parts.

Have you tried unplugging and plugging to see if a simple restart would help fix the problem?

Good luck!


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Silver Post Medal for All Time! 255 Posts
April 7, 20170 found this helpful
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unplug and let your freezer and fridge thaw out...Then try it again. On my old fridge, that reset everything. Also check and see if your water filter needs replacing.

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February 10, 2020

On my Samsung RF4287HARS refrigerator the "ice off" button is lit up. I press it and it will not go off. How do I get it to go off so that I can have ice once again?


Bronze Post Medal for All Time! 105 Posts
February 11, 20200 found this helpful
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There are few things you can try. Unplug the unit for 10 minutes and then press the reset switch. If this does not work please check out this troubleshooting guide and follow all these instructions to reset your ice maker.


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