I have an H20 mop (regular not Ultra) and liked it the first two times I used it. After the second time, the little screw holding the handle and base together loosened and rolled away.
The catalog I got it from no longer offers it, so I called Thane (the mfg). They will ship me a package of replacement parts for $9.95. I only want to replace one screw!
Does anyone knows the type of screw it is so I can go to Home Depot. It's just the principle of the thing. Paying $9.95 seems unnecessary!
Thanks in advance for any advice you can give.
By DesertMom from AZ
November 10, 2010
I don't know how big your mop is, but you could probably take it to the hardware store. The sales people there should be able to help you find a replacement screw. Good luck!
November 13, 2010
KitKat100, thanks, that is probably what I'll have to do. I was hoping I could get away with just carrying a small screw, but that may be the only solution. :) Desert Mom.
Can anyone help me please? My wife's steam mop H2O x5 stopped putting out steam. All it does is go hum hum hum hum kind of pulsing like. The element gets hot, but it doesn't put out steam. I think maybe the pump is bad.
June 5, 2013
I have one. It gets plugged with the minerals in the water. I clean the holes in the bottom with vinegar. I put about 1/4 inch of vinegar into a pan big enough to set the mop in, and let it soak overnight. I only have to do this once every couple of months. I've had my steam mop for about 7 years now.
Where can I buy micro pump for an H20 mop x5? It is not making steam. I cleaned the heater pipes, but it is still not working?
By Avnish Kumar
We have found that the clear plastic water container has broken round the filler cap and has cracks down the container. Do you think we will be able to get a replacement container?
By Joan C.
Where can I get a replacement heating element for my H20 steam mop?
By David D.
December 12, 2011
If you have the manufacture's name look on internet for that company. They should have an 800 # on the site. They can get one for you. Otherwise the only thing I could suggest is a vaciim cleaner salesperson in your area. I always make sure that I keep these numbers handy in recipe box for manufacturies or anything I purchased just in case things like this happen.
I am looking for a water filter for my H2O Ultra steam mop. Thane, the manufacturing company, does not carry it any more. Any idea how to fix it? Vinegar doesn't work.
By Ildiko T.
I am sorry no speak ingles.
I lost the lock for the water container on my mop and need a replacement. Where can I order?
My H2O x5 steam cleaner doesn't give out steam anymore. Can anyone help?
I bought H20 steam mop, but the water is cold when sprayed. I am looking to buy a new boiler. Any ideas where to buy one from?
Does anyone know if it is essential to replace this exact part, or whether you can "improvise" and use something else to clean?
I just bought an H2O steam mop, I love it. I tried to take the hand held steamer off and broke the black bit that's on the base. It looks like a tube, attached to a plastic piece. Does any one know where I can get another one?
By Esh from London, England
Search for your question, "Replacement Parts for H2O Steam Mop", there is a lot of info there, good luck. (12/22/2009)
I have an H2O steam mop that went bad. I found out the klixon (high limit thermostat) went bad. I am trying to find a replacement. Without this, the heater will not turn on so the mop is trash.
I found someone in China who can ship me one for $0.50 each, but the shipping will cost $50.00 Yes, 50 dollars! There must be somewhere that sells this klixon. Anyone ?
By Tim C from Philadelphia, PA
For all those looking to find parts I have a phone number for you.
Thane Company. Customer Service Department at 719-948-1580
If you are still looking to buy the Klixon (thermostat), forget it. This company has parts, but not that part. They buy the heater assembly from China (go figure). So, my advice is if it is the thermostat or any part of the heater element, throw it away and go buy another steam mop if you dare. Try another brand, you might get lucky, however, they all probably use the same heater. Just consider they are like automatic coffee makers, you have to replace them every couple of years.
Good luck all. (08/07/2010)