I have a Kenmore side-by-side that keeps making ice. We have to dump it a couple of times a day. The control arm is in the off position and it still makes ice. This is a through the door ice and water dispenser type unit.
By Bob R. from Coloma, MI
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It sounds like you will need a repairman. There is probably a part in the arm that is broken like a small spring or piece of metal. If you don't want it to make any more ice you can shut off the water. The thin copper pipe that supplies water to the fridge has a cut-off switch, usually near where it starts, mine is under the kitchen sink.
Try resetting: lift arm all the way up wait a few seconds then put it back down. This trick has worked for me and family. It cost nothing to do, try it. Good luck.
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