Walmart and Radio Shack in our area carry Magic Jack. You might contact the store managers and see if they can provide you with information regarding the product. If not, maybe they can put you in touch with someone at "corporate" that could be of service.
Magic Jack falls in the same catergory as so many other infommercial merchandise companies that entice you by witty, energetic sales pitchers who wow you with the unique one of a kind item and, as a bonus, big money savings. They take your money and run and they keep it up until they run the customer well dry :-(
It's probably best on your stress level and ego at this point to let the matter drop and try to come up with a creative recycled use for the jack. If you take a picture of it and submit it as a request for creative recycling ideas I am sure you'll get a lot of clever ideas :-)
I have tried for 6 days to talk with a real person and to advise them that their return info. and links do not work. I have the same error messages each time and I get the same on line answers from their customer service people. I will not try any longer.
I am not sure at this point that they really are a legitimate company. Thank you
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