Contact Company if Not Satisfied With Product

A woman looking at a package of meat from the fridge.
Moldy food, damaged clothing, missing items in a package, all of these and more are occurrences that many of us have experienced at one time or another. Contacting the manufacturer or returning a warranty item to the store where it was purchased is a good idea if you are not satisfied with a product.

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July 22, 2010

I have a tip when you are not satisfied with a product that you have purchased from a store or even online. This tip may seem inconvenient but it saves money. I purchased a Kaboom bathroom spray and after using it for one month the nozzle no longer worked. I called the company and they sent me a coupon for a free product.

Another time, I purchased a pack of woman's Hanes underwear at WalMart. I didn't check all the underwear and of course one was torn at the seam. I contacted Hanes and requested just one underwear. To my surprise they sent me another pack. I purchased underwear for my son and one set was missing from the pack. I knew Kohl's didn't have his size (he wanted his Star Wars underwear and it was the last pack in his size) so I contacted the company and explained and again only expected one pair of underwear. Once again, to my surprise I received a pack.


Lastly, be sure to look at warranties when something breaks. My HP desktop computer hard-drive died on me after having it for a couple of months; thank goodness it was still under warranty and I was sent a new hard-drive at no charge.

When you purchase something make sure it has a decent warranty period, 2 plus years would be great. I purchased an external hard-drive and it died on me. The warranty period ended which was only 3 months; I only had the hard drive for 15 months; lost everything including my family pictures and tax information.

A diaper fell apart and the inside of the diaper gave me a rash I contacted Pampers. They said to keep the diaper just in case and they sent me a free coupon for diapers. Finally, I purchased a weather station from Overstock and it died after a year. I contacted the company and they were a bit of a pain but eventually I received a new weather station but after a couple of weeks it died on me again; I didn't bother to contact them again; since they were a pain for the first replacement they would be a bigger pain the 2nd time around.


If something no longer works try to contact the company you could save some money. One last thought; if you are not happy with a product try to return it; the store will most likely give you a refund as long as you return in a timely manner; within the return period. I returned Heeltastic and a hairspray; both really didn't work well so I returned it where I bought it at my local CVS with a receipt of course.

By Cynthia from NJ

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July 31, 2019

Have you ever purchased a food item whether it may be fresh, canned, frozen and you are not satisfied? Sometimes the item is spoiled or in my case moldy even before the expiration date, you could contact the company and provide your feedback.A jar of jam.


In our household, Crofter's Spreads are our favorite! In fact, I stocked up on 10 jars last month during Sprouts Buy 1, get 1 free promotion because we go through these jars easily! Unfortunately, one of the jars I bought had mold as pictured! I was so shocked because the expiration date wasn't until 2020.

I contacted the company (via their website link on the back of the jar). I spoke to their quality assurance control representative and we concluded that the jar I bought may have had a dent causing the mold. They were prompt with replies and sent me (2) coupons to redeem for new spreads on them (free!)

A jar of jam that is moldy.
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