My 7 year old Kenmore 385 stopped working yesterday. It won't let me turn the hand wheel or foot pedal, even though it's not jammed. I took it to a repair center and the man said it looked like it needed to have the bobbin casing cleaned and oiled as well as having a piece next to it oiled. Is this something I can do myself, cause they wanted to charge $100 for it?
By Megan
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A seven year old Kenmore should be a fairly complex machine but $100USD seems a bit steep even with the complexity. $100 should cover a full servicing, not just oiling the bobbin casing and an adjacent bit.
Ring him/her back and ask if that $100 covers a full servicing. If no, get a second opinion - $100 is too much for just that wee bit.
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