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Hair Turned Black After Removing a Dark Color and Applying a Lighter One?

I used a professional color remover in my salon. I removed a darker color from my client's hair. She wanted a light to medium brown color. She was a level three. I removed the color, reapplied a level five, and it turned black! What went wrong?

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Diamond Post Medal for All Time! 1,246 Posts
April 18, 20180 found this helpful
Best Answer

The chemicals stripped her hair and the dye clung on. A strand test for time would've been ideal.

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Gold Post Medal for All Time! 677 Posts
April 18, 20180 found this helpful

You might have left the color on too long.

Reply Was this helpful? Yes

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