Memory Craft 4000 Machine Only Sews in Reverse?

My machine will only go in reverse. What can I check? My grandson played with it when I wasn't around and now it doesn't operate in forward stitching.


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December 2, 20150 found this helpful

Have you followed your user guide instructions re making needed setting adjustments back to a sewing mode? Have you checked the guide for instructions on 'resetting to factory default' so that you can reprogramme?

If the above doesn't help, have you tried a 'shock reboot'? Start by turning on machine on and let it sit for a few minutes then without turning it off, pull the power plug from the electrical outlet. Wait five minutes then reconnect and turn on your machine - it should have defaulted back to factory settings. You'll lose your saved stitches but your machine should function properly again.


If that doesn't get your machine sewing forward, something the wee man did snapped something inside the machine (usually a gear and the things are easier to 'snap' than people realise) and it's time for a trip to the repair tech.

Be sure the tech has experience working on the Memory Craft series - great machines but the 4000 is a 'retired' computerised machine and unless you choose a 'factory trained - authorised' may not be qualified to work on vintage (sewer speak for 'retired' models) computerised machines.

Best luck to you! I do vintage machine repair-refurb for my Sewing 101 students but as I have NO experience with the computerised machines I usually try a shock reboot while they are with me in the classroom and if that doesn't work I send them to a factory trained and authorised tech.

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December 4, 20150 found this helpful

Thank you. I tried this but it didn't work. Will take it to an factory trained authorized repairman.

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December 2, 20150 found this helpful

I meant to post this in with my first comment - oh well, better late than never:)


This is a link to a free instruction manual for your machine, a download from the Janome support pages:

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July 23, 20161 found this helpful

the reverse button is stuck down what can I do to fix it

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July 24, 20160 found this helpful

my viking 6000 is stuck in reverse what can i do to fix it?

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September 30, 20180 found this helpful

My pfaff 2048 is sewing on reverse and stitch uneven not the desired stitch

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