I opened a chat with Amazon, and provided feedback on how the books could be packaged better with a smaller box and some padding instead of an oversized box. Normally books are mailed in a cardboard book box though.
Anyway, the chat representative asked if I wanted a replacement and honestly, that would be a hassle because I'd have to go ship it back, wait for a new shipment and the books were for a gift in a couple days.
Instead, the chat representative offered me 30% back for the inconvenience as the books are still in usable condition, which was really nice of the chat representative to offer. I just wanted to provide my feedback.
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