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Reviews of HughesNet Satellite Broadband Service?

Does anyone have HughesNet? I am wondering if it could be any better than Wild-blue.

By Laura from Woodlake, CA

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June 8, 20120 found this helpful
Best Answer

I had HughesNet for two years. The slowest speed cost $79/mo in the Cleveland, OH area. It was extremely slow - I'm not talking about streaming U-Tube or other videos, just accessing plan old emails (theirs, AOL or gmail accounts). When I attempted to access my work email and databases via Citrix, forget about it. It took almost 20-30 minutes to get into it, then about six seconds per keystroke of movement. This was experienced both with my personal desktop or my firm's laptop with a hard connection, not WiFi. There wasn't a lot of extra junk on the PC's either.

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HughesNet's solution was to upgrade to the top level, which would have been over $100/month. I am the only user, the internet was only being accessed 5-20 hours a week if I worked from home weekends (which was about 5-6 times a year), or about 5 hours a week for personal emails. That was a pretty expensive premium to pay for one person.

To top it off, when I cancelled the HughesNet service, they would not come and take down their satellite dish. They said I owned it now and it was my responsibility. So, two years later, it still sits on my roof.

 
June 8, 20120 found this helpful

I too have had wildblue for several years and I went to their website and found that they also have an upgrade for the same price that I have been paying monthly and it is almost as good as dsl. I love it and they were very nice when they came in installed it. It is called Wildblue Modem SB2. Check on it. You will like it a lot better.

 

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