I was wondering what internet service everyone finds is the best to use. We are looking for a new service, we have had it with AOL, not only are they expensive, but when we called to cancel their service, the customer service rep. gave us such a hassle, my husband was on the phone for 20 mins trying to get them to cancel then when he asked to speak to a supervisor, the rep. told him it wasn't a supervisor matter. Finally they cancelled the AOL. We'd like a internet service that is inexpensive and has better customer service. Thanks in advance for any advice.
I have found the local services are much more reliable, and the customer service is definitely better. I have only used 2 services in 6 years, but my sister has used several, and without exception, she had to fight with every single one to get them to stop charging her bank account after she canceled. One of them even took money out of our Mother's account after my sister had cancelled her checking account.(it was a joint account, but nonetheless they didn't have authorization. With a local service, you don't have to give them a credit card number usually, so that cannot happen. Most local services will let you stop in the office and pay by check or by cash. And if you have a problem, they are more available. The big ones will ignore your emails for help and leave you floundering. Good customer service is very important.
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Does anyone have any input on "Windstream" cable, internet, and phone service? They advertise a lifetime package for $89.
By Keeper from Blue Ridge Mts., NC
We have Windstream cable, internet and phone. Our bill is around $89 every month and has been for the past several years. If you add "extras" such as call waiting, etc., the charges will go up because of that. I'm not sure what kind of cable package you will be offered, ours isn't as good as what would be offered with dish network or satellite. But then they would be much more expensive.
Does anyone have HughesNet? I am wondering if it could be any better than Wild-blue.
By Laura from Woodlake, CA
I had HughesNet for two years. The slowest speed cost $79/mo in the Cleveland, OH area. It was extremely slow - I'm not talking about streaming U-Tube or other videos, just accessing plan old emails (theirs, AOL or gmail accounts). When I attempted to access my work email and databases via Citrix, forget about it. It took almost 20-30 minutes to get into it, then about six seconds per keystroke of movement. This was experienced both with my personal desktop or my firm's laptop with a hard connection, not WiFi. There wasn't a lot of extra junk on the PC's either.
HughesNet's solution was to upgrade to the top level, which would have been over $100/month. I am the only user, the internet was only being accessed 5-20 hours a week if I worked from home weekends (which was about 5-6 times a year), or about 5 hours a week for personal emails. That was a pretty expensive premium to pay for one person.
To top it off, when I cancelled the HughesNet service, they would not come and take down their satellite dish. They said I owned it now and it was my responsibility. So, two years later, it still sits on my roof.
What is a good and the least expensive Internet Service?
A lot will depend on where you live. Do a google search and see what you come up with. I don't think any of the cheap ones are that great, I used to use them and what usually happens is after you have them awhile they increase the prices. Several years ago I switched to Qwest(now Century Link), at the time I switched to them they were running a special for $29.95 or something with absolutely no increase in rates for the amount of time I would stick with them. I haven't had any problems with them and I have probably been using them for five years. With the cheaper ones I was usually looking for a new service year or so.
What is the least expensive bundle? They usually expire after 12 month and then go up in price.
You need to call around to the different companies such as AT&T, Comcast, etc., and ask for price quotes. You can also find information online at their websites. Bundles will vary from company to company depending on what phone and internet services you want. I personally have never seen promotional bundle pricing that lasts for more than 12 months.
This page contains Wild Blue internet service reviews. Other people's experience with their internet service provider can help you make an informed buying decision.