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Troubleshooting a Brother 1400e Embroidery Machine?

I have a Brother 1400e sewing machine, it stitches out placement fine. Then when I put the first appliqué piece down, it stitches out until it gets to the final stitching and then it tears the stabilizer and pulls the fabric away as well. I have tried everything. I changed the needle, bobbin, bobbin case, and thread. I tried pulling the bottom thread to the top when starting. I have never had this problem before, I have a 1600e, as well. I have been using this machine three years now. Thanks so much.

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October 15, 20190 found this helpful

Contact Brother directly. www.brother.com.

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October 16, 20190 found this helpful

You can go to this link and it will help you trouble shoot your problem.www.singer.com/support

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October 19, 20190 found this helpful

This problem sounds pretty involved and will probably take a technician to sort it out for you.
There may even be a certain sequence to follow to get your machine back on track.
You can call or contact Brother but they will not help you with machine problems. They will direct you to your nearest dealer for support of any kind. This referral is in the contracts that Brother has with their associate stores.

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www.brother-usa.com/brother-support

You can find your local store (may not be where you bought your machine) or look up Brother sewing machine repairs with your zip code.
It is possible that Sears Service Center could help you and they may be less expensive.

Most likely your machine does need a good cleaning and this may be what started the problem.

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