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Brother Embroidery Machine Locking up?

I have Brother Disney SE270 embroidery machine. My husband bought me this machine years ago, so I took it out recently to embroidery something and it worked for a few days, but then it locked up, and made a terrible noise, and there was an error message. The wheel that moves the needle was locked up so I opened the bobbin holder and played with it a little and got it loosened up. And it worked again but only for about a 1/2 hour then it locked up again, could this have a simple fix? Or would it be better to take it to a dealer? Thank you for any help you can give.

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March 12, 20170 found this helpful

my brother he1 wont pickup bottom thread

 
February 15, 20190 found this helpful

Did you get this problem solved or did you take in to be looked at?

 
May 15, 20190 found this helpful

if your needle was stuck down in the bobbin casing its highly likely the needle went into or scuffed the bobbin case itself...take the bobbin case out and do a inspection...see if you can see any scratchs or needle punctures....you might be able to file it down and make it smooth again or you might have to just purchase a new bobbin case....if it has any kind of rough surface or knicks it can cause the string to get caught or not feed the bobbin thread correctly.

 
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