Troubleshooting a Water Heater

December 20, 2019

I'm having issues with my electric hot water heater; it seems like it's not getting any electricity. What can I do?



Bronze Post Medal for All Time! 105 Posts
December 21, 20190 found this helpful
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Electric heaters are a bit different from gas heaters. It sounds like your heating element is out in the heater and no matter if the heater is getting electricity or not it will not heat the water. In a lot of cases, this will cause the heater to burn up more electricity trying to heat and maintain the water temperature. You will need to call a company to come to your home to check the heater and see if it can be repaired or not. You may need to change out this heater.

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Diamond Post Medal for All Time! 1,298 Posts
December 22, 20190 found this helpful
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You need to check your troubleshooting guide. If you can't find it - find the make and model of your water heater and research online.

Example general for troubleshoot electric water:


I have had this problem but with gas. I had to Light the Water Heater Pilot Light. Initially I called for a free check and they told me I needed a new one at thousands of dollars. I had my dad come over and he helped me light the pilot light and has been working since (2 years+ since the issue!)

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3 More Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

July 7, 2013

It is very humid right now. The electric water heater keeps going out. The landlord started to leave a fan on constantly down there for the humidity. This is very expensive leaving a fan on down there. I have an electric water heater where you hold in pilot and click a red button several times until it lights then put it to the level you want it. It keeps going out. Please help.

By sarah


October 19, 20180 found this helpful

If you have a pilot light, you don't have an electric water heater! Anybody searching this can find a million answers elsewhere, but if you don't fix things on a regular basis then call a professional.


Search "water heater repair" plus the name of your city and state. Tell them if it's an emergency.

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Gold Post Medal for All Time! 677 Posts
October 19, 20180 found this helpful

You could have a faulty circuit breaker. Here is a helpful article.

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November 8, 2010

I can't seem to get my hot water heater to work. I have changed elements and the thermostat and I still have cold water. Please help.

By scott rippy


November 8, 20100 found this helpful

Check you circuit breaker in fuse box.

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May 7, 2018

This is a page about a water heater tank not filling. If your water heater tank is not filling with water, there are a few things you can try before calling a plumber.

Water heater tank in a closet.

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