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Trouble Printing On-line Coupons?


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When I try to print on line coupons, I get a message telling me my printer does not support their website. What's up with that?

By Kathy

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November 23, 20090 found this helpful

Not sure, code be your Active X driver isn't up to date. Could be any number of things. But try this.

If they display the coupon you want right click on it and save it to your computer as a graphic (gif, jpeg, jpg). Open it up in MS Paint or another paint program and print it.

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November 23, 20090 found this helpful

I've found error messages can be generic. Your security, antispyware or popup blocker could be the issue. I use Trend Micro and found that I have to turn off web ad blocking to print coupons.

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November 26, 20090 found this helpful

You may need to add the printer site, to your address book. Also; click on tools (upper right of this screen), then scroll down & click on internet options, then click on security, then click on trusted & follow instructions on how to add the coupon site to trusted sites.

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Click again on tools, then internet, then security, then custom (more at the bottom of this box), then you make sure that your ACTIVEX items are checked appropriately. ***First, second & third ones will be (disabled), then fourth enable, then fifth disable, ***Any that say recommend should be clicked accordingly, then sixth & seventh one click disable, then eigth & ninth click enable; next click ok & in the next box ok & hopefully that will help also.

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November 26, 20090 found this helpful

Some sites also require special coupon printer software (they're free). If that's the case it will show somewhere on that page that there is a download button.

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Please let us know when you find out what the issue is :-)

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Computers TroubleshootingNovember 23, 2009
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