Where to Find Utility Bill Assistance

Financial circumstances can result in your inability to keep up with your utility bills. This is a guide about where to find utility bill assistance.

Couple Trying to Find Utility Bill Assistance

February 12, 2014 Flag

I assume this is a standard assistance line for everyone in the US, but I've used the 211 line several times to locate services or assistance. They have the hook up on nearly everything. Just dial 211 and they can direct you to what ever assistance you need in your community.

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February 16, 20140 found this helpful

Here in GA, you 'Dial 811' for local resources.

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May 11, 2011 Flag
0 found this helpful

I have had to use utility money to buy food for my family. My electric service will be shut off by Friday, May 13th if I don't pay it. I need emergency help.


By Tiffany

May 12, 20110 found this helpful

Catholic Charities and the Salvation Army are just two of the places that help with this.

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May 13, 20110 found this helpful

The Red Cross help my family when that happen to me.


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February 11, 20140 found this helpful

Contact the department of Social Service. You may qualify for a grant or loan through the government. If you get help from an organization, some organizations like to split the cost with two other organizations. Or call the electric company and ask to be put on a budget. Then they may divide what you owe over the year with your regular bill.

Consider using some solar lighting. Out side you can use recycle such as pop bottles or other recycled items for solar lighting. Fill clear pop bottles at least three fourths full with water. Add a couple tea spoons of bleach. Cover with the tops. Leave out in the sun. They absorb light and act as solar lighting.

Good luck with your situation!

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February 15, 20140 found this helpful

I wonder how long the bottles with the liquid bleach sitting in the sun for Solar lighting will last once you bring them in the house. Cool idea if it works.

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February 19, 20140 found this helpful

February 3, 2014 Flag
0 found this helpful

I live in Gary, Indiana. I am currently on Social Security disability. I have a 20 year old son who works part-time for a department store. With our income combined, we are told that we make too much for Lake County Assistance. The City of Gary Sanitation Department has combined water treatment, trash pick-up, and sewage into one bill.

I am already struggling with my other utilities to make ends meet, and my son makes only enough to get back and fourth to work, and pay for his medication. I especially need the help now since property taxes will be due in a few months. If anyone can be of service, thank you in advance, and god bless.

By Tiffany S.

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March 17, 20140 found this helpful

Our local utility company (in the UK) provides an online assessment tool so that you can work out whether you would be better off with a water meter. If your water isn't already metered, it may be worth checking whether your utility company will do the same.

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March 19, 20140 found this helpful

Don't combine your incomes. You are not a couple. He lives in your house or you live in his house. Because he is an adult and not your spouse, you do not need to combine your incomes.

Contact social services to get the financial help you need.

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March 19, 20140 found this helpful

Check with your county tax collector! In my state,if you are on disability, you are exempt from city and county property taxes. It's worth the call at least.

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April 4, 2011 Flag
0 found this helpful

Where can I get help with food and utilities in my area, Alpharetta, GA?

By Esther from GA

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April 4, 20110 found this helpful

There are food pantrys in almost every area. However, where I live you can only get food at a pantry once every six months. You also have to get a voucher from someplace like social services(food stamps) or Salvation Army. In areas that don't have a food pantry the Salvation Army usually has a food pantry set up and are real good at helping people with food. However, you do have to fill out a questionaire that includes info. about income. No matter where you ask for help remember not to wear a bunch or jewelry and good clothes(I mean like you would be dressed for work.) Also some churches will give people some groceries. Most counties have a county welfare office that helps with things like utility bills, but is a one time only deal, about once a year, and they do expect to be paid back. Some communities also have some form of community action group that helps people with utilities. It is hard for others to give advice on this, because we don't know about your community. Look in the phone book and also call your area Department of Social Services. Are you on food stamps? If people qualify income wise for food stamps that would be no problem, but I have never heard of a program that helps with utilties on a permanent basis.

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Anonymous Flag
April 5, 20110 found this helpful

Call your local Department of Social Services to see if you are eligible for food coupons and, if you ask, they will direct you to food banks and other charities in your area. Also, call your local utility company(s) and see if they have discount programs you might be eligible for. I am eligible for a 30% discount because am disabled and seniors are also given the same discount.

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April 11, 20110 found this helpful

Esther, there's a national Information and Referral hotline that has dispatch call centers in every county across the US. If you dial 211, they should know which way to direct you. A friend of mine was able to get help from our local homeless shelter, although that was toward back rent. Wherever you go, be prepared to show proof of income, and one or two might want to know how you spend your money. (The Veterans' Affairs is like that.) The rules are a little different for each organization. Any area that has a Catholic Charities office is usually good. They have food pantries you may be able to use monthly, and may be able to help you annually in relatively small amounts... usually $100-$200 towards a single bill.

That's about the method the Salvation Army uses, too. The Veterans' Affairs office can usually provide a lot more help. If you or someone in your household is a veteran and can prove it (with a DD214,) contact the office for your county. Their rules are strict - you not only need income proof for the month prior to the one for which you need help, they want to know where you spent it. They have been very generous with us a couple of years running, though.

If you fall within income guidelines - I believe it's either 150% or maybe 200% of the poverty line for your size household, there are a variety of more permanent utility programs you should be able to qualify for. My elderly hubby and I have been on the Percentage of Income Payment Plan (PIPP) program for both gas and electric for years, and it's helped immensely. The current program is very similar to the "level billing" program. Each month you pay the same amount. There are two major differences, though: first, the amount you pay is literally a percentage of your monthly income... 10%, to be exact. Also, with the new PIPP Plus program, for each month you pay your PIPP amount in full and on time, the utility credits your account extra toward any arrearage. They credit us more than we pay every month, which is a huge help! If you have no arrearage, any amount over your PIPP amount is forgiven. Since we had built up quite an arrearage and will be paying on that for a long time yet, I don't know what would happen if there were no arrearage.

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May 10, 20110 found this helpful

We have a place called the Pine Belt Agency. Not sure if it is in other states, but you could try to look it up. They provide assistance with various things, and if they can't, they can usually find out who does.

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