RE: Dishwashing Powder That Won't Etch Glass
Sam's Club Inferior Products
When I moved to Idaho Falls, ID seven years ago I started shopping at the Sam's Club nearby because they do have some lower prices on some of the items they sell, but not all. One of the things I started buying and using for the past seven years was their Members Mark dish washing powder, #244536A. I wrongfully assumed, if Sam's Club was selling it, it had to be good and was probably made by Cascade the #1 selling dishwashing powder for them under their own label.
Over the years I noticed that there was what I thought was staining on the glass ware that I tended to use the most. Over a period of time it all became worse. I had throw away some of the dishes as they looked to terrible to serve wine or beer in or any other beverage. Even some expensive glass luncheon plates and glasses by Noritake were damaged beyond use.
I really became upset that so many things were ending up with this grey look on them; I decided to find a solution. This last February or March, I went to a restaurant supply firm to find out what was happening to my glassware. I was hoping to find out how I could remove what I thought were stains. I had tried using CLR and other products to remove the dull finish on my glassware, but nothing seemed to work.
When I showed the business owner, Wayne, the Tequila glass, he said, "that isn't a stain, you're glasses have been etched by the dishwashing powder you're using". He explained that some of the powders out there are very caustic and will actually etch glass, destroying their clean look. I was amazed, that something I thought was cleaning and protecting my glassware was actually destroying them.
When I took an inventory if what was damaged and what I had already thrown away, I was surprised. I went to Replacements, Inc. on the internet to find out the value of what was damaged or destroyed and was amazed. I had a loss of just over $600.00. I took photos of many of the items that I still had and went to Sam's Club and met with the manager. We printed to sets of prints, they kept one and I kept the other. They said they'd sent a set to the manufacturer which wasn't Cascade, it was a company called Huish Chemical in Salt Lake City. They manufacture products under the Sun Products name. I was told by the Sam's store manager that they would take care of the problem.
Well, after a few months I have gotten nothing except the run-a-round from Sam's Club, Huish Chemical and their two insurance companies. Their main reason for not paying the claim I presented them was that since I had known for so long, that since 2002, that I had a problem, that I should have stopped using their product. I advised them that I didn't know what was happening until this year. This damage doesn't happen after one or two washings, it takes months or even years for the problems to appear. It's a slow and insidious thing that you don't know what is happening until it is too late.
What is really interesting is the information and labeling on the packaging on the Members Mark dishwashing powder. It is a lie and misleading, plain and simple. They don't tell you that the product will etch your glassware nor do they tell you that it won't. There is no warning on their label that their product will destroy your glassware over time. They actually make the claim that their product is as good as or better than the leading product, which is Cascade, but it is not.
Their label reads as follows: Members Mark OUR PROMISE offering premium quality products at an exceptional value is our ongoing commitment to you. Independent testing guarantees that this and every Members Mark product meets or exceeds the quality and performance levels of the leading national brand. Your satisfaction is guaranteed every time you use this product.
Cascade has ShineShield, a buffering agent that prevents the etching of glass, Members Mark does not. The above statements by Members mark are a lie and misleading. Cascade is the nation's leading dishwashing powder, and Members Mark product does not even come close to having the protection that Cascade offers.
Posted on 06/29/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
The etching isn't from hard water , it's from the dish washing detergent. That stuff is very caustic. The only one that won't etch glass is Cascade. Hard water may stain glass which can be removed,. but it won't etch glass. The attached photo will show you what Members Marks detergent from Sam's Club will do to your glassware.
Posted on 06/29/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
I have used Cascade Complete for almost a year now. Used regular Cascade before that.
Believe me it won't stop the etching. I even bought new glasses after I switched and now they are etched too.
Posted on 05/13/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
I have soft water and still get etching, so it's not the water! But thanks for asking the question because now I'll try the Cascade too!
Posted on 01/20/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
I use a variety of dishwashing detergents, mostly Calgon because it seems to work well in the water that I have, which is softened. I wonder if it is a water problem rather than a detergent problem. I also have a couple of old glasses that look etched, but every other glass is fine. Durlex glasses used to cloud up from hard water when regular glasses were fine. If it is a hard water problem, you can put about a half to a full cup of water in the last rinse. This worked for me when I didn't have soft water.
Posted on 01/17/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
I just had my dishwasher repaired 12/08 and the repair man told me to only use Cascade Complete....no lemon and powder only. My dishes look the best they ever have. I used to use generic all the time swearing that it didn't matter. Wrong-o! It has made the world of difference for me.
Posted on 01/17/2009 | Report Spam or Abuse
RE: Dishwashing Powder That Won't Etch Glass
The problem is not the detergent; etching is from hard water. You could look for a dishwasher detergent that has a water softening or conditioning agent in it. I don't know if you can use something like Calgon, which is a softener, in the dishwasher; you might look into that.
Posted on 01/14/2009 | Report Spam or Abuse
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