By Jay E.
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I had HughesNet for a year. Could not wait to get rid of them for the same problem. My dial up was just as fast. They shouldn't sell it and charge so much for it if they don't have the bandwidth to go around to ALL their customers. I was never so glad to be rid of a company in my life. My sympathies go out to all who have to depend on satellite services such as this, because they are all a rip off.
Big companies are not supposed to bully the little guys...like you and me! Call them up, complain, and insist they refund half a month charges since you only get two weeks of service per billing cycle. Don't let the turkeys get you down, especially this close to Thanksgiving! Do this every month that they give you poor service, until your contract is up, then fire them!
The List is intended as a resource for people looking for an Internet service provider.
Try ATT. Been using them for many years. Ask for an introductory rate, so it will be less expensive for the trial period (1 year).
I've had Wildblue for at least four years and have never had a problem with it, though I use the internet a lot. However, I do agree that almost any satellite provider will slow down service after too many large file downloads within a short period of time, in order to preserve bandwidth for other users (called the Fair Access Policy, I think, or FAP). If a person is downloading huge files like movies every day, I'm sure they could get slowed down often.
I'm on their lowest price service now because I can no longer afford the fastest one (it's slower on large downloads anyway so I don't download huge files often), but the service has been wonderful otherwise, way faster than dial-up.
When you live too far out to get cable internet or any other super fast service, Wildblue can be a blessing. I've had other satellite providers and Wildblue has been the best for support and the most dependable day to day, so I stick with them.
That said, you're right, any of them can slow you down at the worst times, so satellite is not recommended at all for 'gamers' who need constant super-high-speed, and not for people who want to download a lot of video files. It's mostly just for normal internet use. High-usage customers will have issues with it from time to time, but then the only reason someone will be using satellite internet will be because they live in an area with no other viable choices for high speed.
For those of us, it's kinda all we have to choose from. If you are in a rural area and using slow dial-up, you'd probably like Wildblue. We're so far out that cell phones don't even work, so getting blazing fast service from Wildblue was worth it to us, because on dial-up, we couldn't even download a photograph in a timely fashion, and now we can at least watch short You-Tube videos, and when we had the fastest service, we could watch tv shows. Wildblue is great for what it is, you just have to know what to expect from satellite before getting it or you can be unhappy with any of the services.
Well, get rid of them! If you have no choice then if you can afford it get one of those phones or an Ipad and connect to the internet that way. I am told that for 25 a month you can get internet service for one of these Ipads and use it no matter where you go.
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