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Dishwasher Not Releasing Soap

It is really frustrating to open the dishwasher only to discover that the soap dispenser did not open during the wash cycle. This is a guide about dishwasher not releasing soap.
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0 found this helpful
February 20, 2017 Flag

My soap dispenser isn't opening to let the soap out during the wash and I'm pretty sure it's because the bottom rack is blocking it. However I do not know what to do to fix that. So if there is anybody who does please let me know. I am willing to try anything.

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February 21, 20170 found this helpful

You are either positioning high items by the soap dispenser, using wet hands to put in the soap pod, or not letting your kitchen sink run until the water is hot. Today's dishwashers have a sensor that will release the soap only if the water is hot enough.

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Anonymous Flag
February 21, 20170 found this helpful

Sometimes if the silverware basket is by the door, silverware will press up against the dispenser. Make sure everything is pushed away from the dispenser along with any dishes, etc. that might extend towards the door.

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February 21, 20170 found this helpful

Pour hot water thru it to make sure it isn't gunking up and sticking closed. Can you raise your bottom rack?

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February 22, 20170 found this helpful

You did not mention the make of your dishwasher but most are very similar (except some dispensers are in the door). This is not an uncommon problem - try reading some suggestions from manufacturers:

http://products  ?contentId=18903

http://www.part  pense-Detergent/

If nothing works for you - try finding the web site for your brand and ask them for help (phone or email). Most companies respond to their consumer's problems.

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1 found this helpful
February 18, 2010

I have a 9 year old Whirlpool dishwasher that is not opening up the dispenser to release the liquid detergent to wash the dishes. I have tried using alcohol to clean the springs, because I thought it might be just build up on the little door. The door opens and closes when we pop it ourselves, but just doesn't open automatically when it is supposed to in order to dispense to wash our dishes. It's frustrating. Help.

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By ScrpBkBon from Cincinnati, OH

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December 30, 20080 found this helpful
Best Answer

Fill your soap dispenser with either powdered Tang or powdered lemonade and run empty of dishes.

I did this twice and it cleared up the problem. The ascorbic acid cleaned up the problem.

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February 19, 20100 found this helpful
Best Answer

We had the same problem with our 2 year old dishwasher. Too new to replace and not worth a repair bill. Now we just fill the cup as usual, but we don't close the door to the cup. We just wait to fill it until we are ready to run the dishwasher and then close the dishwasher door and start it. It has worked great so far...nice clean dishes every time.

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February 18, 20100 found this helpful

It sounds as if the mechanism on the detergent cup is worn out. You should consider buying yourself a new dishwasher. The 10 to 11 year old dishwasher in our apartment unit was replaced with a new one. It always stopped working on weekends whenever management and the maintenance staff were off. It always broke down when it was loaded with dishes.

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February 19, 20100 found this helpful

Could also brush area around little door pivot area with old toothbrush and warm water. Maybe it's just caked.

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0 found this helpful
July 18, 2010

The house we just bought has a small GE stainless steel dishwasher and it will not dissolve the soap. After running the cycle, even twice, the soap is stuck (not dissolved) in the holder. I just want to save water by washing the glasses in the dishwasher. Please help.



Java :)

By Java from Newport. MI

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July 22, 20100 found this helpful
Best Answer

Try adding vinegar to your detergent, also I notice that when I used cheap dishwasher detergent this happen. But adding vinegar to it the dishes comes out sparkling.

Also, that powder detergent will get old and it will not dissole properly, but add vinegar to it and you will not have any problem.

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July 23, 20100 found this helpful
Best Answer

Check to see what your water heater's setting is, we turned ours up so our DW would dissolve the soap. Good luck.

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January 14, 20142 found this helpful
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Make sure you are not loading the dishwasher in a way that is blocking the soap dispenser. I used to have this problem when we put plates in the area that was in front of the dispenser, until I realized it wasn't getting a direct hit from the spinning water sprayer deal (also make sure that's not blocked). I moved my silverware basket to the area in front of the dispenser and make sure that only short stuff goes in the compartment closest to the door and haven't had a problem since.

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January 12, 20110 found this helpful

That happens with mine too. Every once in a while I pour almost boiling water over the dispenser to remove any buildup that might cause the dispenser to stick. Also, I run hot water in the dishpan so the dw doesn't have to work so hard to heat (appliance guy recommendation). Big loads I punch hot water setting, too.

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June 22, 20161 found this helpful

When things get hot they expand...when the door wants to open ..and it is hot, most likely the detergent has grit and expands to the point where the door gets jammed closed. you come along 1 hour after all is done (cooled off) and the door is still closed and for some reason it seams not not to stick. it has cooled enough to seam OK..just clean out the compartment with vinegar real good ..All the cracks of the door .try to get under the door in areas that you cant see..and you should see a big difference. no more binding..

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0 found this helpful
November 11, 2016 Flag

My dishwasher is not releasing soap. How can I fix it?

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Anonymous Flag
November 17, 20161 found this helpful

If you use the pacs or tablets you don't need to. Just drop in the silverware basket instead. If you use gel or powder , I would suggest googling it, searching YouTube, or appliance pros.com. You should be able to find something to help you figure out how to fix it.

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0 found this helpful
August 18, 2016 Flag

This past week, when putting the dishes away after the cycle has been completed with the dishwasher, I notice first the dishes are not clean. Then I still see the glob of dishwahser detergent sitting in the cup. The door of dispenser has opened. I do not understand why the soap is not disolving and washing the dishes.

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February 28, 20170 found this helpful

Open it mid cycle and make sure that it is hot water running through it and not cold. It won't dissolve in cold water. Are you using a powder or a gel? I find the gels dissolve easier.

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February 28, 20170 found this helpful

Make sure nothing blocks the dispenser. Always run your sink water until its hot before you start the dishwasher. The soap dispenser has a sensor and won't open if the water is not hot enough or dissolve the pod.

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0 found this helpful
February 14, 2015 Flag

My Airstone LKF6 dishwasher's soap dispenser not working during cycle.

By Sona

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February 15, 20150 found this helpful

You can find several answers right on Thrifty Fun-use this search on the site: Dishwasher Not Releasing Soap

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0 found this helpful
February 25, 2016 Flag

Our Maytag dishwasher detergent dispenser has a wax motor to open the dispenser door. Recently, but not after every wash, when opening the dishwasher at end of the wash and dry cycle we found the liquid soap had dripped down the inside door and become hardened and dishes and silverware are not fully cleaned.

This seems to indicate that the dispenser opens, but at the wrong time late in the cycle after the wash and rinse and possibly opens due to the heat in the dry cycle. If the detergent door didn't open at all I would be sure it was the wax motor, but since it is intermittent, sometimes functioning correctly, we are baffled.

We made sure the spring is clean and functions (the door snaps open), the hinges are clean and not gunked up, and gasket is sealing well, the door catch funtions. We opened the interior door panel and removed the wax motor checking its electrical connections for oxidation (they were clean) and made sure the plastic parts to be moved by the motor to open the door moved freely. There was no detergent residue in the motor area or assembly.

What do you think is happening? And what can we do about it?

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0 found this helpful
September 10, 2013 Flag

What would cause an automatic dishwasher dispenser not to eject the soap when cleaning the dishes? I can tell because I have not had to refill it in quite a while.

By Arlene

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September 11, 20130 found this helpful

Do you have hard or soft water? It sounds as though you've been using too much detergent for the type water you have coming into your home and as a consequence dishwashing detergent is probably caked behind the dispenser.

If you can see caked detergent in the dispenser cup, scrape as much of it as you can out of that cup and discard it - it isn't effective soap anymore, trust me. The only thing cleaning your dishes right now is the hot water, not the soap.

After you get all of the caked soap out that you can see, run your dishwasher empty (no soap, no dishes) at least twice at the hottest setting. Add a full cup of white distilled vinegar (put the vinegar in both dispensers if you have one for something like JetDry) each time to boost the cleaning of the hot water.

Do this at least once a month for the rest of the time you have a dishwasher. Also, to prevent future build-up, go easier on the detergent. Use half of what the package or the directions for the machine suggest.

If you continue to 'not need detergent', you have a more serious problem and should call in a repair tech.

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