This is just a shout out for some of you who may be considering Jennifer Convertibles i.e. the ad on TV of the two recliners for cheap. We are redecorating our living room, I saw this ad and did some research online. I found SCATHING reviews about this company and the terrible experiences by many customers.
Needless to say, it scared me away, I will not be purchasing anything from Jennifer Convertibles anytime at all. Thought this might be helpful to others.
I would have contacted the company, but that, however, seems to be one of the problems!
Do I have personal experience with JC? No, because when I was desperately searching for an inexpensive sofa, it didn't take long to trip over the host of terrible complaints, imagine all the others who don't post. For an inexpensive, American-made, fabulous cheap sofa/sectional/chair ottoman check out HomeReserve.com - the "couch in a box". - Wonderful fabrics, strong, my sofa is going on 5 years (just got new slipcovers for a new look). Can't say enough good things about HR, and I warn people about the JC complaints - shame on them still doing the same old thing.
I went to Jennifer to buy the two recliners for $299. and was told that I had to have them delivered even though I own a van. I was told the delivery charge would be $159, which is more than the cost of the recliner. What a ripoff.
Our sectional lasted two months until it sagged onto the floor. The warranty didn't matter for much since it was unfixable per the warranty company. New pieces were sent out in an effort to "fix" but they were incorrect. Frame is made of inferior wood byproduct . It was even worth the delivery charges . Joke is on me what a waste of time and money.
Currently in the midst of a delivery pain in the .... with Jennifer Convertibles getting a very rude runaround from the sales people and corporate offices. Nobody is able to take responsibility for the fact that I have been lied to about when my couch will be arriving. Meanwhile, it is paid for - and there isn't a darn thing I can do about it. For all the people out there who say "stop getting your info from random people on the internet", I say "I wish I had looked up the company before I purchased from them." Maybe the price is low, but the service is non-existent.
Everyone has had different experiences, mine was great! Stop getting your info from random people on the internet who could very well work for their competition.
Interesting, so you have never actually dealt with Jennifer Convertibles yourself but felt it was necessary to post on the internet that you did research on the internet and you think people should stay away from that store. WOW! Maybe you should see for yourself or let people research for themselves. I'm pretty sure the only way they would see this page at all is if they are doing research so what good does it do them if you aren't speaking from personal experience?
andddddd here is another called Ross Buys online i bought some mergindise from them last December can't get my stuff nor my money. they have loads of complaints sorry i didn't just go ahead and pay higher cost then went with them cause they were cheaper..
Login using the form on the top of the page to post feedback (if you are a registered user). If you have not yet registered, click here to do so. It's FREE!.
