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Musty Smell In House After Professional Carpet Cleaning

I recently had carpets professionally cleaned and now my house smells musty. Any ideas what happened or how to get rid of the smell?

TK from AZ

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November 14, 20050 found this helpful

Two things popped into my head. One, the water in the cleaner might have reactivated some old mold from a water leak or something like that that had dried, and now it smells again. Two, your carpet might not have gotten dry enough this time, allowing the carpet to start to mold/mildew. I'd call the cleaner back and see what he/she can do since it is probably the latter case.

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