Be a good consumer when looking for a doctor. We did not realize that, since the surgeon we selected for my husband's surgery is affiliated with a hospital, each visit was charged to us as an emergency room visit because the hospital does the billing. A $50 copay turned into a $550 surgery. Neither the hospital or the Medicare type insurance company will adjust the bill.
While we are grateful for the insurance this unexpected amount is something that we are struggling to pay off. So, as the call center employee said, "It's the patient's responsibility to be aware of the costs." (And yes, I'm writing everyone in the companies and government to see what can be done.)
By Leslie Textor from Metairie, LA