Determining Cleaning Rates?

I cleaned a 3 bed room 1 1/2 half bath with 14 windows. I cleaned the windows inside and out, also cabinets, base boards, and vacuumed the floors. I also cleaned a large laundry room window seals. It took me 28 hours. My zip is 75061. I charged $250.00 and the owner thinks I'm ripping him off.


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June 23, 20170 found this helpful

You made $9.28 an hour. You need to check what other people charge. Some charge by the hour and some charge by the job. You need to give the client an estimate of what it will cost to do the job to avoid situations like this in the future.

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April 5, 20180 found this helpful

Don't go back, all that work plus windows inside out, OMG what he really wanted to give you was $25, usually you only deal with women not men, he's defiantly a chipO, give him the # to slavery service. Hope blessings come your way REMEMBER know your worth don't sell yourself short for no 1, your work will speak for itself, even if you were the most expensive your work will show that, if he wants a cheaper price then he need to hire cheaper people an get cheap work done.

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June 23, 20171 found this helpful

In the future you should give your client a WRITTEN estimate before starting any cleaning job.

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June 23, 20171 found this helpful

Continued-Make sure you both sign the estimate so that there are no questions after. Also, during your work, if you find you need to complete more than you anticipated or a different problem, immediately contact your client, explain the problem, add a second WRITTEN estimate of the additional work and whatever additional fee there is and both sign the new agreement.

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June 24, 20171 found this helpful

Well - it seems you have committed an unpardonable sin in relation to the type of job you have completed. From many sites it looks like a general cleaning (no outside windows) in your area would run between $145-$200.


Several questions that should have helped you in determining what to charge for these services:
1) Is this type of service a regular job for you or is this a new thing that you are trying out? Do you consider yourself a professional cleaner or just a once in a while cleaner?
2) How did you come about taking this job? Is it a neighbor? Friend? Ad in newspaper/bulletin board? Co-worker? Was this a one-time favor for someone? (very important!)
3) Who decided what type of work/cleaning was to be done? Was there a discussion or did you just listen and agree?
4) Was this a one time cleaning or were there plans for future cleanings on a regular basis?
5) Is this house located in an upscale residential/urban/metropolitan area?
6) Did you check to see how much cleaning services were charging in your area and what the normal cleaning services covered?


There are more questions but I think you can get the general idea -
if this was a job through a friend/co-worker/neighbor/favor for someone you may have to consider all of this before discussing the price again. How important are good relations between these people to you? Important? Big drop in price!
Do you consider yourself a slow/medium or fast worker? Could someone else have done the same job in less time? Did you do too good of a job (more time)?
Truthfully, the work you completed may have cost more (outside windows) if he had called a professional cleaning service but if this is someone that has never or rarely had their house cleaned by an outsider it will/may appear that you really are trying to "rip him off".
What can you do? Without going to small claims court (costly!) I think you will have to have a meeting with him and try to work out a price that you can both live with. Then, take you money and never look back - just learn from experience and don't let this one time thing sour any part of your life.


If you deicide you would like to try doing any cleaning in the future, please read some of the links that I have posted here. Most of the links are related to services in your area and some have information on what should be included in normal services and what should be extra. The MOST important thing that anyone can tell you - get a signed contract (copy to both people) that states what you will do and what your services will cost BEFORE picking up your mop!

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