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Where do I buy a new controller for a new pre-lit LED Christmas tree?
You can probably get them at places like the Home Depot but you'd want to make sure it worked with yours in particular. I'd ask them for a universal LED remote.
I just checked on a few remote control units for pre-lit Christmas trees. It seems that the biggest seller of pre-lit Christmas trees is Home Depot and Target. I am thinking that you purchased your tree at one of the two markets. If you did, you can go back to these stores and ask the sales representative in this department for assistance.
Otherwise, you can go order a LED light remote from Balsam Hill. This is a unit that has an attachment to the lights on your tree and a remote that controls this unit. This is the site you can order the unit from: www.balsamhill.com/
Treetime also sells a remote control unit for pre-lit trees. You can order this unit here: www.treetime.com/
I can't find out if the replacement remote control units are interchangeable from tree to tree. It is best that you buy a unit from the manufacture of your tree.
I have a Mr. Christmas tree, but the remote control won't work?
I checked several sites that advertise Mr. Christmas parts and no one seems to have remotes but you might keep checking anyway.
I also did not see any listed for sale online which is unusual to me.
If you have the box take a look and see if there is an 800 number listed for problems and if no box available check out some of the boxes at the stores and look for the number on a new box.
You can try contacting the company but I wouldn't get my hopes up about how they will respond but you never know about customer service with companies.
You might try this link:
If you are anywhere near a Sears Service Center I would suggest you take your remote (if you have it) to their center and see if they can get a generic. If the remote is lost you might ask them anyway as stranger things have happened.
A lot of times when the remote control is no longer working it is possible to make it work again. what I have done is very simple and works more than 90% of the time. You will need some rubbing alcohol and a Q-tip. Remove the battery from the unit and clean the contacts by dipping the Q-tip in the alcohol. Rub gently on the contacts to remove the build-up from leaving the battery stored in the unit for a long period of time. You should see the end of the Q-tip black and this is good. Continue gently rubbing this area and the contact until the Q-tip is clean. Now allow this to dry out for several minutes to remove any of the alcohol that could be left behind. Replace your battery and try again. I have had my husband drop the remote in mud, water, and who knows what else, and it no longer worked. I just used some rubbing alcohol to clean the contacts and the touch pad to make it work again.
Can my pre-lit Balsam Hill Christmas tree work without the remote? Can I just somehow plug it into the wall and not worry about color changing and bypass the remote some? If so how? I lost mine and can't afford to order/buy one and I am stuck with a pretty tree with no lights.
Does this tree have a remote receiver box? I know that if you are using a remote that the remote receiver box needs to be plugged into the wall socket. If you try to just plug in the tree and not the remote receiver box this might work for you.
I have a Balsam Hills pre-lit tree that had a three way (color, white, and both plus on and off switch). The switch was damaged (my dog ate it) and Balsam has no replacement available.Where can I find a replacement?
You could take the part to a large hardware store, and they may have it.
I am having the same problem, did you ever find a solution?
Did you ever find a solution? We can't find our remote now....
I have same problem. 3-way balsam hill tree. Lost remote. Had to buy their remote and was told to get it to work for 3-way I have to turn it on/off/on off each time to change the stages. Haven't got it yet. I will see. It better work or they can kiss off, too expensive for a crap remote.