I found a baby products organizer at the curb during one of my walks. The only thing wrong with it was that it was missing one of the casters. I decided to contact the company about getting a replacement. They asked me for some photos, including one of the tag with the product identification number. They got back to me the next day asking for my mailing address. My daughter will be getting a like-new organizer for her baby and I've saved this item from the landfill. Win-win!