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Ice Machine Spits Crushed Ice on the Floor?

I have a 2015 Frigidaire side by side with ice and water in the door. After dispensing crushed ice it will spit out some ice on the floor. Is there anything to use to catch this ice?

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October 26, 20180 found this helpful

You may have set the freezer too cold. You may also want to use a wider mouth glass or other container and hold it up higher

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October 26, 20180 found this helpful

My mother in law usually has us use a wide mouth pitcher to fill with ice then take to the table for glasses. We count to 10 after shutting off the flippy thing then we can move the pitcher. It's a habit now :)

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October 26, 20180 found this helpful

It's all about aiming and timing. You may want to use a different cup when you dispense the ice and wait before leaving.

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