social

Replacing the Dust Cover Under a Sofa?

I have a new sofa where the manufacturer evidently did not properly staple the cambri dust cover fabric correctly to the front of the underneath of the sofa. So the thin black fabric under the sofa was literally hanging under the sofa. The furniture store I purchased it from came out and said it had been stapled incorrectly by the manufacturer and they pulled to tight and restapled it. And I mean they stapled the heck out of it. It's tight now, but where it had been loose before fixing it had a few little tears and holes in it. Nothing large, just enough to irritate.

Advertisement

Anyways, I asked to have the entire dust cover replaced since its a new sofa and the manufacturer incorrectly stapled it. The furniture store just called and offered to come out and put another cover directly over the current cover. Wouldn't that be stapling over staples or would that be a sensible way to strengthen it?

Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!

October 16, 20190 found this helpful

If your sofa is brand new and you are disappointed with the way the store has handled this you should speak with the store owner. It is up to the store to replace the sofa or fix it correctly. Just adding another dust cover over the top of the one that is there will create a mess like you have said.

Advertisement

This is a terrible idea and you paid a lot of money for your new sofa and it should be replaced or fixed by a professional. I would demand it be fixed by a professional and I would not accept the store to send out a person who has no idea how to fix this.

Reply Was this helpful? Yes
October 16, 20190 found this helpful

You should either get a new sofa or they should fix it. My daughter had an issue with a nightstand she got as part of a bedroom set. It was cosmetically defective. She got another one and they told her to keep the old one

Reply Was this helpful? Yes
October 17, 20190 found this helpful

Yes, do try and contact the company you purchased. Tell them your problem,they should act and resolve this issue!Be sure to tell them how much you are out of pocket!

Reply Was this helpful? Yes
October 17, 20190 found this helpful

Thanks to all!! After reading everyones responses I did contact the store operations manager, who offered to do whatever I felt comfortable with. He indicated that their dust cover fabric in inventory was no thicker than what was under my sofa now, so they thought an extra layer would be stronger than the thin fabric dust cover fabric, but he did say they would totally replace it but it would still not be any stronger than what I currently had, or wait to try to get some stronger fabric than the manufacturer put on the sofa, and for me to take my time and they would do whatever I felt comfortable with.

Advertisement

Thanks so much!!

Reply Was this helpful? Yes
October 18, 20190 found this helpful

How disappointing that this is happening, right! We work hard for our money...buying a new sofa should not be that difficult.

You are kind.

In this case, I would have been kind--but it would have been kindly demanding that they replace the entire couch. This seems like really poor customer services on their part. I hope you can get it resolved to your satisfaction.

Reply Was this helpful? Yes

Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!

Advertisement

In This Page
Next >︎
Categories
Home and Garden Repair Furniture SofasOctober 16, 2019
Pages
More
🎄
Christmas Ideas!
😷
Coronavirus Tips
🍂
Thanksgiving Ideas!
Facebook
Pinterest
YouTube
Instagram
Contests!
Newsletters
Ask a Question
Share a Post
Categories
Better LivingBudget & FinanceBusiness and LegalComputersConsumer AdviceCoronavirusCraftsEducationEntertainmentFood and RecipesHealth & BeautyHolidays and PartiesHome and GardenMake Your OwnOrganizingParentingPetsPhotosTravel and RecreationWeddings
Published by ThriftyFun.
Desktop Page | View Mobile
Disclaimer | Privacy Policy | Contact Us
Generated 2020-11-15 02:13:50 in 1 secs. ⛅️️
© 1997-2020 by Cumuli, Inc. All Rights Reserved.
https://www.thriftyfun.com/Replacing-the-Dust-Cover-Under-a-Sofa.html