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Sewing Machine Stitches Too Short?

I have a Brother CS6000i. Its about one year old. The stitches are 1/2 mm too short. It was working just fine and then when I went to do a zigzag stitch, I noticed it wasn't right. I took the machine apart, cleaned it VERY WELL, which it wasn't bad to begin with, but a good cleaning always helps, except in this case.

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I immediately bought a new machine, same model, because I cannot be without one. So now I have a properly functioning machine to compare my old sewing machine stitches with and the old machine's stitches are 1/2 mm too short. Has anyone else had this problem? I'm hoping it's something I can repair myself. The closest repair shop is over an hour away and I'm afraid the repair bill might be as much as a new machine. I could really appreciate having TWO properly working sewing machines! That would be awesome! So if anyone could help me out, I would certainly appreciate it.

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February 18, 20210 found this helpful

I would think a one year old machine would be under warranty. Contact the manufacturer or the store you got it from before you try to fix it yourself and possibly void the warranty.

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February 18, 20210 found this helpful

Your 'old' machine is almost new and these are computerized machine which means you really need help from someone that knows these machines like 'the back of their hands' and that means the tech who built them - Brother employees - if at all possible.

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They have a support link that has a lot of information as well as a place to contact them if necessary. They are usually very prompt to assist machine owners.
They may also recommend a shop that specializes in their machine but I believe your problem can be resolved quickly.
www.brother-usa.com/.../cs6000i

I love all the information found on Google when you are looking for help but I'm sure you already have all of this but just in case...
I love the PDF of stitches from Brother also.
www.google.com/search?client=firefox-b-1-d&q=Stitch...

You may want to contact the seller of your new machine (or the old machine) and ask for help as I feel sure they will have someone who knows how to answer this question.

There is also a sewing forum that has a bunch of great 'sewing' members that just seem to love to answer questions so maybe you can join their site just in case you have problems in the future.

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The site is just loaded with all kind of sewing tips and free patterns so please, check it out.
www.quiltingboard.com/.../

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February 19, 20210 found this helpful

This could be your bobbin tension. This means that your bobbin needs adjusting to reset the issue. Also make sure there is no build up in or around this area. There is always the help of sewing machine parts/sales troubleshooting.- https://sewing.patternreview.com... and this well known link that answer questions- https://www.justanswer.com

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