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Windshield Washer Hose Not Attached?

Recently I had my 2003 Ford Explorer water reservoir replaced. The other day I tried to use the washer and found there was nothing coming out. When I looked under the hood I found a clear hose that apparently should be attached to the wipers, but I have no idea how to do this. Any assistance would be gratefully appreciated. I am disabled on Social Security I don't have money to go to the service center. Thanks in advance.

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Gold Post Medal for All Time! 677 Posts
July 29, 20190 found this helpful

Go back to the place who serviced your car and have it done correctly.

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Bronze Post Medal for All Time! 140 Posts
July 30, 20190 found this helpful

check u tube videos for repairs.They will talk you through it.

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July 31, 20190 found this helpful

Back to the shop & they want more money then God! Cant afford to pay them & the last time I fell in that trap they tried to confiscate my truck!

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Also I have looked at You Tube and nothing shows me how to put the hose into wherever the windshield wipers connect..
Lastly am in a wheelchair & I can do quite a lot however the one you tube video that I did find inre replacing the actual reservoir indicated I would have to take the entire front end off which is simply NOT an option. . . . I am the kinda woman who will roll the window down and use a water bottle to clean the windows. . . if all else fails & this is way more difficult then would indicate.
Appreciate the answers very much!

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Gold Feedback Medal for All Time! 949 Feedbacks
August 5, 20190 found this helpful

This should not happen but it appears you have tried to work with this shop and I can see no reason for you to have to expose yourself to more of the same.

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Take a look at your bill and see exactly what you paid for.
Hopefully it will describe what work they were suppose to do.

This is the time you either call, write, email or visit your local representative for help.
It is always best to send information in writing/email and then pay a visit (if possible) as it usually takes a few days for the right person to look at your situation.
This is very easy to do and they will help you.
Be sure to take your time and explain everything including your return trip.
Send a picture of your receipt as dates will be necessary.
Better to have too much information than not enough.
Follow with your state and local government - check bottom right to enter your zip code for your representative.


www.usa.gov/local-governments

Please let everyone know how this turns out.

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Gold Feedback Medal for All Time! 949 Feedbacks
August 4, 20190 found this helpful

Google auto parts with your zip code and make a trip to each one until you find someone that will help you connect the hose. Start with AutoZone or Advance Auto as they many times have someone that can help with things like this.

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You may have to go to several but better to ask and be told 'sorry can't do' than not to try at all.

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August 4, 20190 found this helpful

If the hose was attached and working before the reservoir was installed, the repair person should have reattached it after doing your service. I would call and speak with the manager of the repair place; you shouldn't have to pay extra for that!

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Bronze Feedback Medal for All Time! 196 Feedbacks
August 4, 20190 found this helpful

I agree with Cathy, that if you already paid for service and part of the service was to have a working item, the place that did the install should fix this without charge. Have you spoken to the owner or a manager or high level person?

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If they refuse to help you, while I am not a big fan of Yelp (or if they have a public Facebook where they leave comments), perhaps this is the time to leave a very factual description of the poor service there ending with if they fix it for me, I will be happy to amend my post.

A few days after the refusal and post, then I agree with cybergrannie about finding an auto parts store and see if they can fix it. Be sure to factually spread the word about the bad service--no bashing--just the facts! Word of mouth is powerful tool!

Post back with an update.

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